About the Careers Service

The University of Plymouth Careers Service aims to be recognised as a sector-leading service, providing support which is inclusive, up-to-date, accessible, timely, flexible and welcoming throughout a student's journey and beyond.

We aim to develop our students’ and graduates’ careers and employability capability and confidence through partnerships and networks with other students, graduates, academic colleagues and employers.

We support all Plymouth students and graduates to:

  • understand what you can do with a degree in a particular subject, to gain knowledge and insight into sectors you are interested in and to provide labour market intelligence, including information on the previous employment and further study destinations of Plymouth graduates, to inform your decision-making
  • explore your career options and develop your employability through impartial and expert information, advice and guidance and through high quality events, activities and initiatives delivered both in and around the curriculum and centrally
  • build, develop, maintain and articulate the knowledge, attributes, skills, networks and experience from your academic and extra-curricular experiences to enable successful transition into further study and/or the labour market, or your next career step

We support Plymouth academic and professional services colleagues to:

  • partner with us to enhance their students' careers and employability development
  • support students to acquire, identify and articulate the benefit and value of their academic experience to future employers
  • use data to help understand, influence and design how academic programmes lead to future career outcomes
  • design support that is inclusive, accessible and timely and that explicitly takes into account a diverse student body

We support employers to:

  • identify and recruit the best intern, placement and graduate talent for their business, sector and industry
  • fully embrace equality, diversity and inclusion in their attraction, recruitment, selection and on-boarding processes
  • understand how a Plymouth-specific experience helps prepare our graduates for future professional success and impact
  • develop opportunities that help businesses grow and to raise their profile amongst the student population

To do this, Plymouth Careers Service offers a range of services, including one-to-one careers advice and guidance, mock interviews, e-learning and web resources and tools, vacancy board (from part-time work to graduate level), full events and workshops calendar, bespoke part-time, placement and internship work experience programmes, funding opportunities, mentoring programmes, up-to-date labour market information, academic consultancy in the curriculum, employer partnerships, and active signposting to external careers and employability providers, organisations, resources and networks. We manage all this through our web and online 24/7 enabling system, MyCareer and MyCareer Digital Resources.

Equality, Diversity & Inclusion

The University of Plymouth Careers Service is committed to promoting equality of access and works to uphold the University’s principles of diversity and inclusion to ensure our services are accessible to all regardless of protected characteristics or personal circumstances.

We work in accordance with the student support policies and guidance created by the Equality and Diversity team. Specifically, as outlined in the University’s Equality and Diversity policy, we are committed to the principles of equal opportunities and respect for individuals in creating and maintaining an inclusive environment. We value and celebrate diversity, seeing this as critical to achieving our strategic aims and long-term success. We work to recruit and develop employees and students from a wide range of backgrounds and promote an inclusive culture where:

  • A supportive and inclusive learning, working and social environment is fostered to ensure that everyone feels that they are valued and can work to achieve their potential
  • Opportunities are open to everyone, and decisions are based on merit and are free from bias
  • All of our employees, staff, contractors and visitors are treated with dignity and respect
  • Everyone within our University community feel free to be themselves

We are committed to providing equality for everyone, regardless of:

  • Age
  • Disability
  • Ethnicity (including ‘race’, colour and nationality)
  • Gender
  • Gender reassignment*
  • Religion or belief
  • Sexual orientation
  • Marriage and civil partnership; and
  • Pregnancy and maternity (whether or not you are pregnant or have given birth recently).

These are defined in the Equality Act (2010) as ‘protected characteristics’.

*The University recognises the problematic nature of the term ‘gender reassignment’ and only use it here in relation to the Equality Act (2010). In all other policies and procedures, we use the term ‘Trans’ to refer to people whose gender identity does not align with the gender they were assigned at birth, inclusive of non-binary and gender-queer identities.

As a University, we:

  • Have a zero-tolerance approach to all incidents of abuse, harm and hate
  • Value diversity and promote equal opportunities for everyone;
  • Promote respect and encourage good relations within and between groups;
  • Aim to meet the different needs of different groups, while promoting shared values;
  • Promote an inclusive and harmonious place of work and study where people respect others and where harassment and bullying, intimidation and violence is not tolerated
  • Prevent unlawful discrimination and victimisation
  • Meet our legal obligations; and
  • Take seriously and deal with situations where anyone has broken this policy

As well as the University Equality and Diversity Policies, as a member of ACGAS, the Careers Service is also fully signed up to the ACGAS member Code of Ethics. This helps members maintain the highest professional standards and the Code of Ethics identifies the professional attitudes and behaviours expected of members and provides guidance to help members recognise and develop these.

Accessibility

The Careers Hub in the Charles Seale-Hayne library is fully accessible to wheelchair users and fitted with an induction loop.

Our on-campus events are offered in accessible venues and every effort is made to ensure that disabled students are able to fully participate in events. Many of our virtual events are recorded to consider the needs of our diverse audiences.  All teaching materials are produced in accessible formats or reasonable adjustments are made if required. Please ask our team if you need assistance to enable you to use our facilities or services more effectively.

Co-location and close working with Student Services in the Student Hub

Our Careers Hub is co-located with the Student Services Hub, within the Charles Seale-Hayne library under a collective term of “Student Hub”. As a co-located service, we have necessarily co-created a vision statement.


Our Student Hub Vision, Purpose and Values

Our Vision:

To be recognised as a sector-leading front-line student support service, providing support that is inclusive, accessible, timely, flexible, and welcoming throughout a student's journey and beyond.

Hub Purpose:

To meet the needs of students, wherever they are, by:

  • Providing a student-facing service that offers a variety of ways for students to get support with general queries
  • Providing a relaxing space for students which is welcoming, friendly but confidential when needed
  • Endeavouring to meet the needs of our students at all times throughout their student journey
  • Signposting to the right appropriate support and opportunities where appropriate
  • Providing a service to support staff to support students
  • Providing physical and virtual facilities that enhance the student experience
  • Creating a culture of continuous improvement to enhance our service to students.
Hub Values:

Students First

• The Hub is here for students and we listen to and use their feedback to continually improve the service we deliver.
Accessible and Inclusive
• We offer non-judgemental support for our diverse student population and strive to break down barriers, including the innovative use of technology, to allow us to reach even more students.
Welcoming, Helpful and Approachable
• The Hub is somewhere where students want to go because they know they will be listened to and supported. No question is too big, or too small.
Teamwork and Collaboration
• The Hub works across the institution and with relevant colleagues to ensure effective support and signposting, including beyond the University where relevant
Responsive, Reliable and Trustworthy
• Students can come to the Hub for anything and are confident they will get the advice and guidance they need, quickly and easily and non-judgementally.
High Quality, Knowledgeable and Professional
• Students want to come to the Hub because they know our staff are well trained, will give them excellent up-to-date advice in a professional way.

Feedback

Feedback from our students, graduates, employer, academics and other stakeholders, both positive and negative, underpins continuous quality improvement within our service and is vital to us in order to improve. We regularly request feedback from our users in person and utilising feedback mechanisms but you can also provide us with feedback through emailing: careers@plymouth.ac.uk

Complaints will be dealt with in line with the UoP complaints procedure.

Confidentiality, GDPR and Data Processing

Our data is processed in accordance with the University policy on general data protection regulation

We also abide by the AGCAS Code of Practice, ensuring that our services and provision are guided by the principles of equality of opportunity, accessibility, impartiality, transparency and confidentiality. Information you share with the team will be treated confidentially and won’t generally be shared outside of the service without your consent. 

However, in exceptional circumstances, information may be shared without your consent, for example, if there are concerns for the health and wellbeing of you or another individual or there is another legal reason for doing so.

My Career

The Careers Service uses MyCareer to support you and provide access to the majority of our services through a single online portal. 

The system is managed by the team and is only accessed by the system provider for the purpose of support issues. Information is collected from you during enrolment or during your use of the system. Should you wish to view your data you can do so by logging into your account and selecting “My Profile”.

Individual Appointments and Practice Interviews

Our appointments, drop-ins and practice (mock) interview discussions are held in confidence and information discussed will remain confidential within the Careers Service. Issues may be discussed between staff members in line with professional judgement, enabling us to ensure a full and flexible service to our stakeholders. Neither the identities of our users nor the details of our contact with them will be provided to any other individual or organisation, either within the University or externally. 

Notes taken by Careers Consultants, Employability Advisers and other Careers Service staff will be appropriate, factual and accessible to all staff within the department for the purposes of ensuring continuity and flexibility of service. Users have access to view these notes at any time from their MyCareer account.

Service Professional Membership

The University of Plymouth Careers Service is a member of three professional bodies: 1) the Association of Graduate Careers Advisory Services (AGCAS), 2) the Institute of Student Employers (ISE) and 3) ASET all of which informs and contributes to our work with our stakeholders – students, employers, graduates, alumni and University of Plymouth academic and professional services staff.

Our service was last awarded accreditation in July 2021 through the AGCAS - Membership Quality Standard which outlines and demonstrates high levels of professionalism in careers education.

AGCAS Code of Practice

As a member of ACGAS, we abide by the ACGAS code of practice, which outlines core principles and standards for member services and their staff.

Careers Consultants

Employer Engagement and Placements