Richard Joyce - BA (Hons) Business Studies graduate

Current employer: Siemens Healthcare

Current job title: Key Account Manager

Current location: Southampton

“I am a huge advocate of Plymouth University and Plymouth in general. It’s a great university city and the students are at the heart of it. The University has invested in its resources, facilities, and teaching and it has really developed during my time there.”

Tell us about your career path since graduation.

After graduating, Siemens accepted me on their two year Healthcare Business Graduate programme which I started in October 2012. I worked on business improvement projects throughout the organisation, providing a well-rounded view of the company. Within my last ‘placement’ in Customer Services I was fortunate enough to find a role which suited my skills and future career aspirations, as well as fulfilling business needs. This is the role I currently occupy: Key Account Manager.

Has your career path changed since graduation?

As most graduates will experience, the demand for graduate jobs outweighs the supply! This is particularly pertinent with graduate schemes, which typically offer the best opportunities for development and progress. So whilst my career path hasn’t changed it was difficult at the beginning! To help in my efforts of finding a job I spent three months completing an internship to further develop my skills.

What is the best, most exciting or fun thing that you have done in your career?

In my induction week at Siemens, I was given the opportunity to see our equipment in action. This involved watching a coronary angioplasty procedure whereby a stent is placed in a narrowed or blocked artery of the heart using a catheter (a small tube) and a continuous X-ray video using our advanced X-ray scanner. This particular patient had gone into cardiac arrest prior to the operation.

What advice would you give to anyone wanting to get in to the same line of work?

I would say the age demographic within healthcare companies is imbalanced, so there is a demand for young, business-minded graduates. Don’t be afraid that you don’t understand the products, technology, or industry as there is a lot of technical and clinical expertise but less commercially minded personnel who can strip away the specifics and concentrate on process improvement and strategy.

How did studying at Plymouth help you?

The course at Plymouth helped to set a really solid platform for my business understanding. It provided me with a portfolio of tools and techniques I could take to the workplace. The ‘university experience’ of living independently and making my own choices also helped to shape the person I am.

Would you recommend undertaking a course with Plymouth University, and why?

I am a huge advocate of Plymouth University and Plymouth in general. It’s a great university city and the students are at the heart of it. The University has invested in its resources, facilities, and teaching and it has really developed during my time there. This has been recognised through a number of awards it has won and in its ranking positions in independent reviews.