Student Services

The Student Services Hub offers a range of services to students at Plymouth

Student Hub opening times and contact details

Your one-stop-shop for the following services covered on this page.

The new Student Services Hub will be located on the ground floor of Nancy Astor. You will be able to find all services that were previously available in the Learning Gateway, plus Funding and International advice.

Opening times:

Monday – Thursday, 08:30–17:00 / Friday 08:30–16:30

Email: studentservices@plymouth.ac.uk  Phone: +44 1752 587676 

Address: Student Services Hub, Ground Floor, Nancy Astor Building, University of Plymouth, PL4 8AA

If you are feeling stressed, why not call our confidential, independent, 24/7 Anytime Advice and Mental Health Helpline on 0800 042 0134. They offer in-the-moment emotional and counselling support and would be very glad to talk to you about anything. This service is available 365 days of the year.

Anytime Advice and Mental Health Helpline for students

  • Available 24 hours a day, 7 days a week, 365 days a year
  • In-the-moment emotional and counselling support for all University of Plymouth students
  • Accessible by phone, email and via LiveCONNECTSM instant messaging
  • Information and advice on a range of studying, work, family and personal issues
  • Confidential
  • Completely independent from the university.
Freephone: 0800 042 0134
iConnectYou App (from iTunes or Google Play. Passcode 34800).

Wellbeing help

Do you need to speak with someone urgently because you’re concerned about your own or someone else’s immediate wellbeing or safety?

We've listed options available to you as a student or member of staff, including 24/7 services and support in times of crisis.

Wellbeing help

SHINE – Self Help Inspiring E-Resources

SHINE is created by students, counsellors and researchers. Watch, read, listen, find apps and useful links to the best online resources and information about mental health and well-being.

SHINE at Plymouth categorises student friendly content on mental health and well-being.

View SHINE resources

Workshops, personal development sessions and events

Exciting workshops taking place each semester - some you don’t even have to book just turn up

These include dyslexia friendly support sessions, laptop security marking, sexual offences support and advice, and personal development sessions.

Find out more information about our upcoming events

Are you registered with a doctor?

Find out all you need know about the MMR and MenACWY vaccines for fresher students. To have your vaccine when you arrive in Plymouth you must register with a local GP.

The University has an independent on campus GP surgery at the Wellbeing Centre, Endsleigh Place above Boots the Chemist. You can register by attending the surgery or by applying online.

Find out more about the University Wellbeing Centre

AccessAble

Disability can mean different things to different people. It may include you if you have study support requirements related to a disability, for example:

  • dyslexia
  • specific learning disabilities
  • mental health difficulties
  • autism
  • a long term health condition.

If you're a prospective or current student or a member of staff supporting students, AccessAble are here to help. Please see the AccessAble webpages for more information.