If there is an immediate emergency requiring ambulance, police or fire services, dial 999.
There is a university mental health advisor on duty Monday-Thursday 9:00-17:00 and Friday 9:00-16:30. You can contact them by calling 01752 587676.
What to do if you are feeling actively suicidal when usual services may be closed:
If you are about to harm yourself or have already done so, phone 999 or immediately go to the Emergency Department at your local hospital.
You can also contact campus security 24 hours a day, 7 days a week if:
- You are seriously concerned about your own safety or the safety of another student
- A serious incident has occurred on campus or in University halls and you need immediate support
- You have called the emergency services as security will guide them to the correct building
If you have no immediate plans to harm yourself, the below services may be helpful:
- First response (24/7 urgent mental health support for adults living in Plymouth) 0800 923 9323
- NHS 111 - National Health Service non-emergency number
- Samaritans - free supportive phone line 116 123
- Togetherall - free 24/7 online peer to peer support
- SHOUT - free crisis text service - Text SHOUT to 85258
- Head Space - free out of hours local peer to peer support for those approaching mental health crisis.
If you have been recently subjected to sexual assault or violence, or are unsure if you have been, there is immediate help and support available for you. You do not have to report to the police to get support.
- SARC - self refer
- Police - call 999 if you want to report a recent assault or if you're currently at risk
- StudentWellbeing Services - We will be guided by you, are here to support and explain available options to you.
- Student conduct - If you wish to make a complaint about another student/staff member
- 'Speak up' tool
Domestic Abuse support
- Plymouth domestic abuse service - Call 08004582558 or online self referral available on the website
When to contact security?
Security are available on campus 24/7.
Phone - 01752588400
Email - firstname.lastname@example.org
- If you are seriously concerned about your own safety or the safety of another student
- If you have called the emergency services as security will guide them to the correct building
- If a serious incident has occurred on campus of in University halls and you need immediate support
- If you or someone you know has a mental health crisis out of hours.
If it's not an emergency but you still need support
- Call your GP
- Call 111 for no-emergency medical support
- Call 101 for non-emergency police support
- Use Togetherall for peer to peer support and courses
- Call (0808 189 5260) or text ('STUDENT' to 85258) Student space for student specific support
- UPSU advice
- Speak UP tool - to make a report of misconduct to the university
- Contact our Student Wellbeing Services
- Contact our Student Services Hub
Togetherall is a safe, online, peer-to-peer community where people support each other anonymously to improve mental health and wellbeing. Togetherall is designed to help you take control of your mental health and start to feel better. You will have access to a 24/7 online community and professional support from trained counsellors. Togetherall provides a safe space online to get things off your chest, explore your feelings, get creative and learn how to self-manage your mental health and wellbeing.
Togetherall is free and totally anonymous, so no one will know you’ve chosen to use it unless you tell them!