Student Hub

The Student Hub is the University’s first point of contact for all non-academic student queries. Our dedicated advisers are here to help you to get the most out of your time at university. No issue is too big and no question is too small. Our friendly, confidential and impartial team will be pleased to help you.

How we can support you:

  • respond to emails and taking calls
  • offer online one-to-one support and appointments
  • deliver some of our support groups online
  • Student Services has some capacity for COVID secure face-to-face appointments with our specialist teams by request from 15th March 2021.
Current students can also visit our Student support and wellbeing page for more information about COVID-19.

Have your say and make a difference

For every response received we donate money to our chosen charity, which for 2020/2021 is Pete’s Dragons, a local charity providing support and comfort to people who have lost a loved one to suicide.

You'll also have the chance to win a £30 voucher (winners are picked at random, once every semester).


Fill in our short feedback form

Find us with what3words


Every three metre square of the world has been given a unique combination of three words. Use these to find our exact location.

Student Hub entrance: shack.mime.puff




Introduction to student support services

The University has a number of designated advisers for student support across a number of different areas, all available through the Student Hub.

"The team have produced a range of videos to give you an induction, and the key introductory information to the support that's available to you while you're a student at the University of Plymouth." Alice Ludgate, Head of Student Services

Learn more about how we can support you through our services