ELCAS funded students
I’ve submitted an ELCAS claim to the MOD and have my Claim Authorisation Note
1. How do I contact ELCAS for further information?
Visit the ELCAS website.
2. What is the University of Plymouth's Institution number?
Your ELCAS Authorisation Claim Note should have ‘University of Plymouth 1351’ stated on it in order for us to be able to claim your funding.
3. I have my Claim Authorisation Note (CAN), where do I need to send it?
Please email a copy to the Student Accounts Team at ELCAS@plymouth.ac.uk where staff will check the details and update your account to reflect the funding. Please note that CANs must be received as soon after your course start date as possible – if it is not received we may not be able to issue the invoice to ELCAS in sufficient time and your CAN may become void. In this event, the invoice to them will be cancelled and any/all of the outstanding tuition fee will be charged to you personally.
4. My ELCAS funding doesn’t cover my entire tuition fee, when do I need to pay the rest?
Please refer to the self-fee payer FAQ guide to find out all the information you should require.
Please note: ELCAS will not permit the University to submit an invoice for your claim on your behalf until you have paid your fee contribution (if any) in full. The claim must be submitted to ELCAS within nine months of the start date of your course, therefore, please make full payment of your personal contribution as soon as possible. Late payment could result in your CAN becoming void and you would then become liable for your full tuition fee.
5. I have ELCAS funding, but I have received correspondence from the University about unpaid tuition fees – what should I do?
The University may not be aware that you have ELCAS funding approved. Please email a copy of your Claim Authorisation Note to ELCAS@plymouth.ac.ukso that we can update your student record and account.
If your ELCAS funding does not cover the full amount of your tuition fee you need to refer to the self-fee payer FAQ guide to find out how and when to make payment of the remaining amount.
Please note: ELCAS will not permit the University to submit an invoice for your claim on your behalf until you have paid your fee contribution (if any) in full. The claim must be submitted to ELCAS within nine months of the start date of your course. Therefore, please make full payment of your personal contribution as soon as possible. Late payment could result in your CAN becoming void and you would then become liable for your full tuition fee.
6. Can I use two ELCAS claims towards one academic year’s tuition fee?
No, ELCAS do not permit this. Only one Claim Authorisation Note per academic year will be accepted by the University.
Did you find what you were looking for?
If you can’t find the answer to your query in the information provided here, please visit our
general FAQs page , or get in touch. We’ll be happy to help. Email us at ELCAS@plymouth.ac.uk.
The University requires you to submit a new CAN annually, prior to re-enrolment so that we can make the required changes to your invoicing.