TIS recruitment

Employment opportunities with Technology and Information Services
Lenovo computers on desks in the Babbage building
With an annual budget of £13.5m, Technology and Information Services (TIS) support over 6,000 PCs across the University and provide and maintain state-of-the-art audio-visual equipment in over 300 teaching rooms; a large application portfolio to support teaching and learning and the day-to-day business of the University; and a high-availability network, telephony and server infrastructure.

Our vacancies

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Project management icon Project and programme management

Technical support, people typing at a desk of computers Technical and support

Our aims

  • ?Provide excellent technical support for research

  • ?Keep our live systems live

  • ?Listen to our students and colleagues to deliver their priorities

  • ?Combine proven and innovative technologies

  • ?Encourage a happy and productive workplace culture

Our successes

  • Scaled up and introduced new IT services
  • Responded to the COVID-19 pandemic by delivering new tools for hybrid teaching, learning and working
  • Implemented a new state-of-the-art data centre, and a new high-performance computing resource is currently under design
  • Delivered technologies to enable the success of the Brain Research & Imaging Centre project
  • Achieved an average IT service availability of 99.9%
  • Undertook a project to refresh the University's website
  • Improved the security and usability of the University’s mobile application (CampusM)
  • Rolled out multi-factor authentication to staff and students to further boost the University’s cyber security
  • Scored 82.25% in the National Student Survey 2021 for ‘The IT resources and facilities have supported my learning well’

Our current projects

  • xInvesting year-on-year to fortify cyber security by expanding the depth of information security monitoring across all systems; we can now more swiftly identify, understand and respond to security incidents such as ransomware attacks

  • xDeploying cloud-based telephony; we have relocated most of our IT services to the cloud

  • xRefreshing our student records system, including streamlining administrative processes across the University

  • xRefreshing our network and continuing to migrate applications to MS Azure and exploit cloud technologies

  • xRefreshing our fleet of critical Apple Macs with the latest models while replacing non-critical Macs with PCs