IT services

Welcome to IT Services. If you're looking for help, advice or support with any aspect of IT you've come to the right place
IT services

For information about studying, working and teaching from home, please visit our work at home pages (requires University login).

Alternatively, you may find our self-help pages useful.

Latest information

What IT help and support is available for online teaching and homeworking?

The University’s Technology and Information Services team has a general FAQ which links to a range of support resources, information and guidance.

What software is available to students for studying from home?

Please visit our dedicated information page where you'll find links to free software licensed for students to download and use on their own devices to support remote learning.

University of Plymouth IT Portfolios

The University of Plymouth delivers IT-enabled change through two portfolios of work:
  • Academic Services IT Delivery Portfolio
  • Professional Services IT Delivery Portfolio
The portfolios of work are collectively owned by our Deans, DVCs and Registrar; the University controls the relative prioritisation and alignment of IT effort with our overall academic mission through the Information and Digital Committee.

Each portfolio is supported by a multi-disciplinary team of technical and non-technical staff. The teams work closely with colleagues across the institution to ensure that students and staff are equipped with the technology to enable them to do what they do best.

IT policies and procedures

This information provides details of all current written protocols, policies and procedures for delivering and maintaining our IT services across the University.

IT services - policies, rules and regulations