IT Self Service

Report a fault ■ Raise a request ■ Track progress ■ Ask for advice ■ and more
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IT Self Service is a web-based portal that gives you 24/7 access to:
  • Report a fault and receive a confirmation email with your log number
  • Raise a request for a new PC or laptop, a visitor IT account etc.
  • Track the progress of a log, update or chase it
  • View your log history
  • Read helpful FAQs without the need to contact the Service Desk
  • Give feedback on the services you receive
  • Update your staff personal profile page
  • View the IT services status
Access IT Self Service

The portal is available to all staff and students – log in using your University of Plymouth username and password.