Telerehab toolkit

Welcome to our toolkit!

What is telerehab?

Telerehabilitation (or telerehab) is the delivery of rehabilitation services via remote methods such as video-based (online) and telephone. 

Who is the toolkit for?

This toolkit of resources is a guide for health and social care practitioners, patients and their families. It is designed to help in undertaking effective remote consultations for people with physical disabilities and movement impairment, including people recovering from COVID-19. 

What is the content based on?

The content is based on literature searches, discussions with over 100 practitioners, students, patients and their families, and a survey of 247 UK health and social care practitioners.


The Telerehab Toolkit is evolving

We're at the start of our journey, working with patients and practitioners to ensure that we provide the best information available at this time. Keep visiting our pages over the coming months and you will see changes as we take on board feedback from our stakeholders.

If you would like to share your constructive thoughts and suggestions we'd love to hear them.

We would also like to hear from people (patients and practitioners) who have used the toolkit:

  • How did you use it?
  • Has it been useful for you?
  • Has it changed your practice?

Please email


Thank you to all the patients, practitioners and staff who took part in the service evaluation and survey, and who were involved in planning, producing and refining the toolkit. Particular thanks are due to the following organisations and individuals for their significant contributions:

Service evaluation sites and collaborators

  • Cornwall Partnership NHS Foundation Trust: Sandra Houston
  • Livewell Southwest: Dr Thorsten Brandt and Sarah Chatfield
  • Northern Devon Healthcare NHS Trust: Emma Cork
  • Royal Devon and Exeter NHS Foundation Trust: Dr Rachel Botell
  • University Hospitals Plymouth NHS Trust: Paul Minty
  • Cornwall Council: Sarah Scrivener
  • Plymouth Community Homes: Hazel Alexander
  • Torbay & South Devon Healthcare NHS Foundation Trust: Rachel Rapson
  • Dr Chris Rollinson, Research Governance Manager, University Hospitals Plymouth NHS Trust
Patient and public Involvement
  • Barbara Scott: PPI lead for the project
  • Sandra Houston and Jess Millward (Cornwall Partnership NHS Foundation Trust) and Tom Sargeant (University Hospitals Plymouth NHS Trust): identifying patients to take part
  • The many patients (and family members) who helped to ensure the toolkit is of relevance and interest to members of the public

Additional contributors

  • All the practitioners and patients who contributed to the toolkit videos and provided case studies
  • Kim Algie (University of Plymouth) who collated the research evidence for the ‘Outcome measures and assessment tools’ section
  • Dr Kim Sein: service evaluation lead
  • All those who fed back on early versions of the toolkit, with particular thanks to Neil Gokani and team (Sirona care & health), Gemma Marshall (Reading Borough Council) and Luke Todd (University of Plymouth)
  • The University of Plymouth Digital and Content team


This research was funded by UK Research and Innovation - Medical Research Council (UKRI–MRC) (Award Number: COV0079). The views expressed are those of the author(s) and not necessarily those of the UKRI-MRC.