Facilitating Patient Centred Care and Choice through Advanced Communication Skills (APP784)

Enabling HCPs to apply systematic, evidence-based understanding to the complexities of communication when caring for those at the end of life
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Key features

This module aims to enable HCPs to apply systematic, evidence-based understanding to the complexities of communication when caring for those at end of life and with long-term conditions. A practical yet critical and reflective approach is taken to develop advanced communication skills which promote effective engagement in emotive conversations, shared decision-making, and positive multi-professional working.
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Module code

APP784

Credits

20

FHEQ Level

Level 7 - masters degree

Location

Blended learning approach with face to face delivery at St Luke's Hospice Education Department, Plymouth

Course details

On successful completion of the module you will be able to:
  • Applies systematic understanding and critical appraisal of the theoretical models that underpin effective advanced communication skills, person centred care, delivery of feedback and multi-professional team working.
  • Critically appraise principles and concepts within existing knowledge and frameworks to evaluate the impact on clinical practice when communicating with patients with complex needs, their family/carers and the multi-professional team.
  • Act autonomously within codes of professional conduct and critically evaluate and apply relevant legal and ethical frameworks, when facilitating patient choice and Advance Care Planning.
  • Evaluate confidence, competence and leadership skills when dealing with complex communication problems and relationships between multi-professional / multi-agency teams, patients, and family/carers, within professional and ethical boundaries.

Summary of Module Content

  • Advance Care Planning
  • Advance Directives
  • Communication skills and strategies to support Advance Care Planning, End of Life care conversations and complex decision-making.
  • Evidence-based practice
  • Mental Capacity and Best Interest decision making
  • Feedback Models and Strategies
  • Multi-and Inter-professional communication
  • Patient Choice Agenda
  • Person Centred Care
  • Professional, legal and ethical issues in facilitating choice and advance care plan conversations.
  • Professional Resilience
  • Psychological impact of life-limiting conditions and terminal illness on patients, carers and professionals

Admissions information

Additional information and documentation required for the application process.
  • Application forms.
  • Change of name forms.
  • Pre-course information.
  • Downloadable guides.
  • Student card.
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Entry requirements

To be considered for a place on this module you must be:
  • a registered health and social care worker working in an area of practice that will allow you to meet the module outcomes
  • in possession of previous study at level 5 (Diploma of Higher Education) or a foundation degree.
Each student will be considered and advised individually (where required) by the programme team and Professional Development Unit. Please contact the PDU or programme lead if you have any queries regarding your situation.

Module lead

Module dates

Module dates are to be confirmed.
Occasionally delivery dates might be subject to change, always check with the module lead or Professional Development Unit.
Please be aware that all modules run to minimum numbers. In the event that there are low numbers, this module may be rescheduled to an alternative date. Some modules are also subject to maximum numbers.

Further information

For further information on module dates, entry requirements, fees and funding and how to apply please contact the relevant education coordinator for the organisation where you wish to undertake the module, see below contact details:
St Luke’s Hospice Plymouth
InterCity Place

You can contact the Professional Development Unit with any queries

Prospective student enquiries:
Current student enquiries:
Professional Development Unit, The University of Plymouth - Intercity Place
Monday - Thursday 8:30 - 17:00 and Friday 8:30 - 16:30.