eduroam WiFi

The eduroam service (education roaming) is an international WiFi service which enables you as a Plymouth University student or member of staff to securely access the internet on campus, and while visiting other participating institutions using your university login credentials.

Technical requirements

Your computer needs to meet the following technical requirements:

  • Your computer will need a working 802.11b/g/n WiFi certified Network card, capable of WPA2-Enterprise encryption. 
  • Many computers already have a built-in network adapter but some do not. If you have a new computer, then there is a very good chance you already have this installed. If you are unsure, check your computer’s manual or contact the manufacturer.
  • Any computer hardware must meet the minimum system requirements for the operating system as specified by the manufacturer of the operating system.
  • All critical updates for your operating system must be installed.
  • Up to date anti virus software is installed. If you do not have an up to date anti virus program please view our Anti-Virus software page (log-in required) for information.

Please note:

There has been issues with the eduroam connection and Atheros wireless adapters in laptops. If the drivers are pre-2008 there is a good chance you will find difficulty connecting. Please ensure your computer is fully updated with the newest Windows updates and contact WiFi support if continuing problems connecting persist. 

Any machine connecting to the university network should be fully patched and have up-to-date anti virus software installed and actively working.

Connecting to eduroam

Please use the relevant instructions in the attachments to connect your device to eduroam, the University's wireless network.