We offer short-term counselling focused on your academic and university life.
Our 'One By One Model', aims to help you make the most of each session.
After each session, we encourage you to:
- reflect on your learning from the session
- digest this learning for a while
- take some action based on this learning. For example, you can try out suggestions or strategies and see what effect they have.
- let time pass
- decide if you need to book a further session.
We are delighted to be able to extend our counselling offer with the addition of Associate Counsellors to the team.
Associate Counsellors are either fully trained, volunteering their time, or trainee counsellors on placement. These sessions are available upon invitation by us (please feel free to inquire)
- Evening sessions up to 19:00 on Tuesdays, Wednesdays and Thursdays, October through to the end of the academic year.
- Limited to 4-6 weekly sessions only.
If your needs are more complex and require a specialist or long-term approach, we will direct you to more appropriate services in the community, including the NHS. Almost all city services operate waiting lists, generally a few months, so we will also suggest other ways of helping yourself in the meantime.
How long will I have to wait?
Once your form has been triaged you will be advised to book your appointment using our online appointment self-scheduling system. This means you can select a time and day which best suits your needs.
We hope you will be able to find an appointment within 10 working days (our average wait last year was 6.9 days) but we are a busy service and at peak times it can sometimes be longer.
Can I choose the gender of my counsellor?
Online appointment self-scheduling allows you to choose your counsellor, and their gender.
Counselling and record keeping
Brief notes of your session are kept on a secure, password protected database, accessible only by Student Wellbeing Services staff.
The fact that you have used our service will not appear on your student record.
Extenuating Circumstances letters
You can request a letter in support of your EC application if you're in counselling with us and your studies are evidently affected.
Please note, your counsellor can only make a comment on the period where they have seen you and on what has been discussed during a session. We normally require 10 day notice to produce a letter.
Sometimes a letter from your GP is more appropriate.
For more information on extenuating circumstances, please see the University policy.