Student Wellbeing Services

Student Wellbeing Services is a multi-disciplinary team comprising Mental Health, Counselling, Pastoral & Spiritual Support and The Listening Post.

We offer one to one appointments, drop-in sessions and a whole range of workshops and groups as well as self-help materials.

If you are curious or seeking guidance about any of the above, call into our wellbeing drop-in for an informal chat.

Making an appointment  

Complete our online referral form and we will offer you an appointment that best matches the information you share with us.

As part of learning support and wellbeing we are strongly connected to other support services such as Disability Services, learning development, SUM:UP, care leavers and pastoral and spiritual support

UPSU Support and Advice, part of the Students' Union, also provides advice about a whole host of issues including academic, consumer, debt, housing, legal, student funding and welfare benefits.  

Have you experienced sexual assault, misconduct or inappropriate behaviour? View the University of Plymouth's information and guidance on sexual violence and misconduct.



Togetherall is a safe, online, peer-to-peer community where people support each other anonymously to improve mental health and wellbeing. Togetherall is designed to help you take control of your mental health and start to feel better. You will have access to a 24/7 online community and professional support from trained counsellors. Togetherall provides a safe space online to get things off your chest, explore your feelings, get creative and learn how to self-manage your mental health and wellbeing.

Togetherall is free and totally anonymous, so no one will know you’ve chosen to use it unless you tell them!

Find out more about Togetherall


Physical access

The Student Hub is located in the Charles Seale-Hayne Library and is fully accessible. Counselling sessions are held in 4 Portland Mews where there is wheelchair access to the ground floor, a waiting area, one consulting room and adapted toilet facilities. 

If you'd like an appointment and need it to be in a ground floor room, please contact us on +44 1752 587676 in advance and we'll arrange this for you. If required, we can arrange parking for disabled students in a bay immediately outside the building.

Charles Seale-Hayne Library access guide on AccessAble

Portland Mews access guide on AccessAble

Written materials

All our service publicity can be produced in different formats on request. 

How can we help you?

We want to make our service accessible to all undergraduate and taught postgraduate students. If there are any barriers to you using the service, please contact us and we'll be happy to make alternative arrangements or adjustments wherever possible to accommodate your needs.

Emergency contact numbers 

If you are concerned about the immediate safety of yourself or others call 999.

  • Out of hours you can contact the First Response Support Line on 0800 923 9323.


Student Hub opening times and contact details

Your one-stop-shop for the following services covered on this page.

The new Student Hub is located in Charles Seale-Hayne Library. You will be able to find all services that were previously available in the Learning Gateway, plus Funding and International advice.

Opening times:

Monday – Thursday, 08:30–17:00 / Friday 08:30–16:30

Email: Phone: +44 1752 587676 

Address: Student Hub, Charles Seale-Hayne Library, University of Plymouth, PL4 8AA


Gillian Sheppard (left) and Charlotte Kingston, Learning Gateway<br></p>
<p>Student Wellbeing Services team 2021<br></p>

Student Wellbeing Services – Plymouth campus

Student Hub, Charles Seale-Hayne Library, University of Plymouth, Drake Circus, Plymouth, PL4 8AA

Opening times: Monday–Friday, 8:30–17:00 (Wednesday open 10:00, Friday close 16:30)

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