Student Wellbeing Services

We're here to listen

We offer one-to-one consultations and a whole range of personal development sessions and groups. If you're off campus, you may want to think about e-counselling.

Why try counselling?

Counsellors help you to deal with problems that are having a negative effect on your academic work, as well as your enjoyment of university life. We can help you:

  • identify and overcome barriers to your potential
  • develop your self-awareness and a range of life skills
  • make informed choices in your academic, personal and social life
  • contact local services that can support you
  • access self-help resources.

Making an appointment 

As a service we offer both counselling and/or wellbeing appointments. Find out more information about making an appointment.  

Please note: due to holiday closure, online forms submitted between 30 March 2018 and 2 April 2018 inclusive will not be triaged until 3 April 2018. 

Please visit our webpage for more information on support in times of crisis

As part of learning support and wellbeing we are strongly connected to other support services such as Disability Services, learning development, SUM:UP, care leavers and the multi-faith chaplaincy

UPSU Support and Advice, part of the Students' Union, also provides advice about a whole host of issues including academic, consumer, debt, housing, legal, student funding and welfare benefits. 

SHINE – Self Help Inspiring E-Resources

SHINE is created by students, counsellors and researchers. Watch, read, listen, find apps and useful links to the best online resources and information about mental health and well-being.

SHINE at Plymouth categorises student friendly content on mental health and well-being.

View SHINE resources

The Listening Post

The Listening Post is a drop-in service for students, staffed by trained volunteers. You'll find us in the heart of the University at the learning gateway.

Come and see us between 10am and 4pm, Monday to Friday in term time.

Meet the Listening Post volunteers

Free relaxation class for staff and students

This hour will be an oasis where you can learn different ways to quieten the mind and relax the body. 

We will explore different breathing techniques, get to grips with progressive muscle relaxation and some basic grounding techniques, including guided visualisation. 

  • 11:00 Fridays
  • Exercise Studio in the Sports Centre
  • 27 April, 11 May, 18 May, 25 May and 1 June

To sign up please call the Sports Centre on +44 1752 588510 or book through UPSU's booking system

We recommend wearing warm loose clothing.


Physical access

The counselling and personal development service reception on the main Plymouth campus is based in the Learning Gateway, on the ground floor of the Roland Levinsky building and is fully accessible. Counselling sessions are held in 4 Portland Mews where there is wheelchair access to the ground floor, a waiting area, one consulting room and adapted toilet facilities. 

If you'd like an appointment and need it to be in a ground floor room, please contact us on +44 1752 587676 in advance and we'll arrange this for you. If required, we can arrange parking for disabled students in a bay immediately outside the building.

Written materials 

All our service publicity can be produced in different formats on request. 

How can we help you?

We want to make our service accessible to all undergraduate and taught postgraduate students. If there are any barriers to you using the service, please contact us and we'll be happy to make alternative arrangements or adjustments wherever possible to accommodate your needs.

Learning Gateway opening times

On the ground floor of the Roland Levinsky Building you will find the Learning Gateway – your one-stop-shop for the following services covered on this page.


  • Monday - Friday, 8:30 - 17:00
  • (Wednesday open 10:00, Friday close 16:30)
May Bank Holiday
  • We will be closed from 16:30 on Friday 25 May and reopen on Tuesday 29 May 2018.

Student Wellbeing Service - Plymouth campus

Learning Gateway, University of Plymouth, Ground Floor, Roland Levinsky Building, Drake Circus, Plymouth, PL4 8AA

Semester opening times: Monday–Friday, 08:30 – 17:00 (Wednesday open 10:00, Friday close 16:30)