Taking public transport can be more than just a journey. It can help people maintain contact, and avoid loneliness and isolation. Our motivation behind carrying out this research was to understand better how we can encourage people to get back into using the bus for social journeys. Its confirmation that, since COVID-19, concessionary travel is down across England is a concerning one.
Director of Transport
These are just some examples of the many factors that could have influenced the change in ENCTS use within England. While we acknowledge that there are fewer services, we do not believe that is the sole reason for such a dramatic decrease in concessionary travel, with journeys down more than a third. It is particularly concerning to see that there has been an even greater reduction in female journeys within this demographic. All of this data should be reviewed by policy makers and we should work together to help encourage people to start using public transport again.
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