Module content and learning outcomes
Professional and Generic Skills programme module content and learning outcomes

Module 1 – Patient safety, quality systems and personal responsibilities (one day)
Module 2 – Communications, partnership and teamwork: teaching and learning (one day)
Module aims:
In this module, participants will gain up-to-the minute insight into teaching and learning techniques, including styles of learning, assessment methods, how to give effective feedback, different educational systems in the NHS and an understanding of how to deploy coaching and mentoring techniques in teaching.
Learning outcomes:
Module 3 – Communications, partnership and teamwork: communications (one day)
Communications skills are core to any healthcare professional’s concept of good practice. This module will enhance and deepen the clinical understanding of how to communicate with colleagues and patients, and takes a contextual view of communication across a range of complex environments.
Module aims:
To enhance understanding of what constitutes excellent communication skills in a variety of settings.
Learning outcomes:
At the end of the module the learner will be expected to be able to:
Module 4 – Maintaining trust; medical ethics, and medicine and the law (one day)
Module aims:
This module will give participants an overview of the essential components of medical ethics and law; the impact on professional relationships with patients and the range of expected responses to inquiries into clinical care and behaviours.
Learning outcomes:
At the end of the module the learner will be expected to be able to:
Core components presented in this day include: overview of principles of bioethics and their application for complex clinical decisions; human factors, communication and behaviour, impact on complaints and role as a driver for improvement. Components will also include professional sanctions and rules for probity; update on recent domestic and EU legislative and common law changes for informed consent, capacity assessment and the role of advocates for patient decisions and confidentiality. The module will also address preparation for giving evidence and features of a good report.