Ticket information

Buying tickets

Tickets are available for purchase online

By phone
We accept all major credit cards. There is an answering machine service in operation outside of opening hours or if lines are busy.

On the day
Subject to availability, tickets may be available to purchase up until the start of an event. On event nights the Box Office will open at the event venue one hour prior to the start of the event.

Opening times

Ticket booking line opening hours are as follows:

  • Monday to Friday: 13:00–17:00
  • Weekends and Bank Holidays: closed.


Concessionary rates apply to:

  • Friends of The Arts Institute
  • University of Plymouth students and staff
  • over 60s
  • unwaged
  • full-time students
  • children under the age of 16.

Proof of eligibility may be requested.

Student Participation in Arts (SPiA)
University of Plymouth students are invited to use their credit on events indicated by the SPiA logo.

Staff and alumni membership
For more information on the membership schemes available to the University of Plymouth staff and alumni, please visit the membership page.

Terms and conditions

Tickets can be made available to print at home or used as an e-ticket, posted to you or may be picked up on the door at least ten minutes prior to the start of the event. Tickets cannot be reserved without payment, unless you are a Friend of The Arts Institute.

Seats are unreserved and are on a first-come, first served basis.

We regret that it is not possible to offer a refund once a ticket has been purchased, except when an event has been cancelled by The Arts Institute.