You
need your University card to:
- Access the Library
- Use the self-service
machines to borrow items
- Add credit to your print account
- Print and photocopy.
You do not need your
University card to return items.
You are responsible for
everything borrowed on your card and for any fines or charges incurred.
Self-service machines are
available for borrowing, returning and renewing library materials.
Borrowing entitlement
| Who |
How many |
How long |
| Students |
20 |
6 weeks |
| Staff |
20 |
6 weeks |
| Initial Teacher Education (ITE) students |
20 plus an additional 40 items from the School Experience Collection (SEC) |
6 weeks (16 weeks for SEC) |
| Associates |
6 |
6 weeks |
The library is open 24/7, 365 days a year. Loans may be due back during vacation periods.
Renew
You may be able to renew your loans if you need to keep them longer. To renew via the Primo homepage, sign in (top right of the page) using your University username and password, and select 'My Account'. Further information is available on Library & IT Self Help
You will not be able to renew if:
- Someone else has
placed a recall on an item. (Return the item by the new due date to avoid a
fine).
- You owe £25 or more
in fines and/or charges.
If you are away from the University, you can post items back to us ‘For
the attention of Library and IT Enquiries’.
If the Library doesn’t have what
you need, you may be eligible to use our Inter Library Loans Service
You will only be fined if
you’re late returning an item requested by someone else.
Library stock is issued for 6 weeks unless another
borrower requests it, in which case it becomes a 7 day loan. If one of your
loans is requested, you will receive a recall email notification with the new
due date. Fines
are charged for overdue recalled items.
| Overdue category |
Penalty |
| Overdue book – not recalled |
No fine. Account suspended until item renewed or returned. |
| 6 weeks overdue – not recalled |
If not renewed within 6 weeks of the due date, an item is deemed lost and you are charged the replacement cost. |
| Overdue book – recalled |
A fine of £2 per item per day to a maximum of £50 per item (if not returned within 7 days of recall or by due date if sooner). |
| Overdue inter-library loan |
£4 renewal fee per item. |
| Lost item |
Cost of item replacement from library suppliers. |
Invoiced charges:
If you have over £25 of charges on your account, you will be invoiced and your library account will remain suspended until the balance is brought below £25.
To avoid fines:
Check
your emails and library account regularly and return or renew items on time. Remember
items can be recalled at any time. A recalled item cannot be renewed and must
be returned within 7 days or by the original due date, whichever is sooner.
The
following library notices are sent to your University registered email address:
- Library courtesy notice - 7 days before the due date
- Library due date reminder – on due date
- Library overdue items warning - 3 weeks overdue
- Library overdue items bill – 6 weeks overdue (item set to “Lost”)
- Receipt of library payment – when you make any payment at the Library
- Library loan update/recall - when you need to return an item requested by another
user.
You can pay fines:
- at the information desk on level 1 of the library with a
debit or credit card or with your University card pre-loaded with money
- by phone +44 1752 588588 with a debit or credit card
- by cheque, made payable to 'Plymouth University', posted to
Library and Digital Support, The Charles Seale-Hayne Library, Plymouth University,
Drake Circus, Plymouth, PL4 8AA
- for invoiced charges, follow directions at the bottom of the
invoice to pay by BACS.
Once a lost item has been paid for (before or after invoice) we will not normally accept returned items or offer refunds, since we will have purchased a replacement copy. Please contact
LibraryandITenquiries@plymouth.ac.uk /Library Information Desk with any queries.
Get the books you need fast with request and recall.
We operate a request
and recall system so we can make popular items available to as many
customers as possible.
If an item you need is
on loan, don't wait for it to be returned - simply place a
request.
Your request will
trigger a recall. Recalled items cannot be renewed by the current borrower and must be returned within 7 days of the
request being placed, or by the original due date, whichever is sooner. You
will receive an email once your requested item is available to collect. Reservations are held by the Information Desk on level 1.
All items are subject to recall at any time including vacations.
Make
sure you return any books you don’t need and check your emails for recall
notices. Fines are charged for overdue recalled items.
Library support tailored to your needs.
Support services are available to enable access to library resources for Plymouth
University students:
- registered with Disability
Services
- on a part-time course
- on a full-time course in part-time mode
- on placement of 6 weeks or more
- living permanently more than 25 miles
away from campus.
Services include:
- postal loans
- book collection service
- copy/scan and email service
- assistive technology
equipment and software
- alternative formats.
For full details see our Library Guides:
Distance,
placement and part-time students
Disability
support in the library
