Borrowing from the University of Plymouth library

You need your University card to:

• Access the Library
  
• Use the self-service machines to borrow items
  
• Add credit to your print account
  
• Print and photocopy.
  

You do not need your University card to return items.

You are responsible for everything borrowed on your card and for any fines or charges incurred.

Self-service machines are available for borrowing, returning and renewing library materials.

Borrowing entitlement

The library is open 24/7, 365 days a year.  Loans may be due back during vacation periods.

Renew

You may be able to renew your loans if you need to keep them longer. To renew via the Primo homepage, sign in (top right of the page) using your University username and password, and select 'My Account'. Further information is available on Library & IT Self Help

You will not be able to renew if:

• Someone else has placed a recall on an item. (Return the item by the new due date to avoid a fine).
  
• You owe £25 or more in fines and/or charges.
  

If you are away from the University, you can post items back to us ‘For the attention of Library and IT Enquiries’.

If the Library doesn’t have what you need, you may be eligible to use our Inter Library Loans Service.

You will only be fined if you’re late returning an item requested by someone else.

Library stock is issued for 6 weeks unless another borrower requests it, in which case it becomes a 7 day loan. If one of your loans is requested, you will receive a recall email notification with the new due date. Fines are charged for overdue recalled items.

 

Invoiced charges:

If you have over £25 of charges on your account, you will be invoiced and your library account will remain suspended until the balance is brought below £25. 

To avoid fines:

Check your emails and library account regularly and return or renew items on time. Remember items can be recalled at any time. A recalled item cannot be renewed and must be returned within 7 days or by the original due date, whichever is sooner.

The following library notices are sent to your University registered email address:

• Library courtesy notice - 7 days before the due date
  
• Library due date reminder – on due date
  
• Library overdue items warning - 3 weeks overdue
  
• Library overdue items bill – 6 weeks overdue (item set to “Lost”)
  
• Receipt of library payment – when you make any payment at the Library
  
• Library loan update/recall - when you need to return an item requested by another user.
  

You can pay fines:

• at the information desk on level 1 of the library with a debit or credit card or with your University card pre-loaded with money
  
• by phone +44 1752 588588 with a debit or credit card
  
• by cheque, made payable to 'Plymouth University', posted to Library and Digital Support, The Charles Seale-Hayne Library, Plymouth University, Drake Circus, Plymouth, PL4 8AA
  
• for invoiced charges, follow directions at the bottom of the invoice to pay by BACS.

Once a lost item has been paid for (before or after invoice) we will not normally accept returned items or offer refunds, since we will have purchased a replacement copy. Please contact LibraryandITenquiries@plymouth.ac.uk /Library Information Desk with any queries. 

Get the books you need fast with request and recall.

We operate a request and recall system so we can make popular items available to as many customers as possible.

If an item you need is on loan, don't wait for it to be returned - simply place a request. 

Your request will trigger a recall. Recalled items cannot be renewed by the current borrower and must be returned within 7 days of the request being placed, or by the original due date, whichever is sooner. You will receive an email once your requested item is available to collect. Reservations are held by the Information Desk on level 1.

All items are subject to recall at any time including vacations. 

Make sure you return any books you don’t need and check your emails for recall notices. Fines are charged for overdue recalled items.

Library support tailored to your needs.

Support services are available to enable access to library resources for Plymouth University students:

• registered with Disability Services
  
• on a part-time course
  
• on a full-time course in part-time mode
  
• on placement of 6 weeks or more
  
• living permanently more than 25 miles away from campus.
  

Services include:

• postal loans
  
• book collection service
  
• copy/scan and email service
  
• assistive technology equipment and software
  
• alternative formats.
  

For full details see our Library Guides:

Distance, placement and part-time students

Disability support in the library