Providing direct support
My placement is at an asylum seeker and refugee charity based in Plymouth. They provide advocacy advice, support, education and most importantly a welcoming space for asylum seekers in the South West region.
My day-to-day placement is about assisting immigration caseworkers, which can include providing general information on the asylum systems to service users; directing service users in need of immigration advice to an immigration caseworker or solicitor; make referrals to English lessons at the local college or in-house wellbeing activities. I can also book travel assist for service users to attend Home Office appointments, and various other tasks.
Of course, every day is different and brings with it its own challenges and opportunities.