1. I've started my course but haven’t received my maintenance loan yet. Why is this?
There can be various reasons for this:
- Have you received your financial notification letter from Student Finance England (SFE)? If not, they may still be assessing your application – they need to finalise this before you receive any funding. If you haven’t received your letter, we recommend you get in touch with SFE by calling +44 300 100 0607.
- If you’ve already received your financial notification letter and returned your online declaration form, then SFE will require confirmation of your registration here at the University. We notify SFE of this as part of your enrolment process. However, if for some reason this part of the process has not worked successfully, you should receive a notification advising you what to do.
Provided all of the above steps have been completed, funds will arrive in your account 3 to 5 working days after you receive this confirmation. Or, if it’s more than 3 to 5 days before your first instalment on your schedule letter, you should receive payment on the stated date. If you’re experiencing difficulty in receiving your funding, please contact the SFE at the first instance.