The following information has been gathered together to help to answer any questions that you may have regarding your results, how and when you can access them and links to further information on what happens if you fail any part of your course.
Contact your faculty office / partner institution / Doctoral College immediately if after reading the information provided with your transcript there is anything you are unsure about, or if you think that an error has occurred with the transcription of your marks.
Need to retake part or all of a module? Don't worry, we've compiled some helpful on-line information on reassessment, referral and repeat procedures to help give some clarity to your situation.
We've also compiled some useful frequently asked questions and responses, take a look at the following pages:
The SoR is an online tool that is available to currently enrolled students all year. It shows:
A transcript of results is a formal record of all the modules you are enrolled on this year for your programme of study and shows:
All students can access their eTranscript as above on the day their results are published, around 3 weeks after the Award Assessment Boards have sat at the end of the academic year, normally in July. Partner institution students should contact their institution for confirmation of the date. Final stage students, who are expected to complete, will also be posted a printed transcript. Students who undertake additional work during the referral period will be able to access their updated eTranscript after the Referred Assessment Boards have met, normally in September. Postgraduate taught students will receive their final transcript around early December.
Please read the important dates page for the standard dates for publication of results.
Final stage transcripts automatically print with your HOME address however we recognise that not all students return home over the summer. If you would like your transcript posted to your TERM TIME address, please email your faculty office / partner institution / Doctoral College at least a month before the publication of results date providing your name and student reference number indicating you would like your transcript to be posted to your term time address instead of your home address.
You may be charged for replacement copies if your transcript is sent to the wrong address. If you have referred assessments this will reduce the time available to complete them and will not be grounds for an appeal, although you will be able to access your eTranscript and online referral details.
You can check and update your home, local and next of kin address using the personal details menu on the 'tools/resources' tab on the DLE or from the MyEdesk tab under MySite (accessed via the 'my personal details' tile on your portal homepage) on the student portal. Partner institution students should also advise their institution of any change of address.
How can I get a replacement copy?
All final stage expected to complete students will automatically be sent one free copy of their transcript at the end of their programme. All students can download or print a copy of their eTranscript which includes results of all years of study on their current programme.
Requests for copies of final stage transcripts for the current academic year should be sent to your faculty office / partner institution.
The exams and awards office can provide copies of replacement transcripts for previous years. This will incur a cost of £12.50 per transcript and should be ordered from the estore.
If you are an undergraduate or a postgraduate taught student, the HEAR is a new way of recording your achievements during your time with University of Plymouth.
Many of our graduates do much outside the classroom which goes unrecorded - the HEAR allows you to promote your activities to prospective employers.
Learn more about HEAR
How can I get confirmation that I am/was a student?
Current students can request confirmation letters for banks, council tax purposes etc from your faculty office/partner institution/Doctoral College. Please allow up to three working days for these to be produced.
Former students can use the exams and awards office award documentation replacement and verification service.
When will I receive my degree certificate?
If you are an undergraduate student you will receive your degree certificate at the September graduation ceremonies unless you are referred in which case it will be posted out to your home address after graduation. This also applies to students who are unable to attend their ceremony. Partner institution students will either receive their certificate at the Academic Partnerships Graduation Ceremony if this is attended by your institution or at your partner institution’s own Graduation Ceremony.
For those taught postgraduate students who qualify in October/November the certificate will be posted out to your home address by the end of January
Research degree students are assessed via an oral examination at the end of their degree. The Doctoral College will liaise with research degree students regarding the production of their certificate.
How can I verify my award?
Progressing to next stage
Every student is required to re-enrol each year, information regarding enrolment and induction, including how and when to online enrol, is normally available around a month before your programme commences (early August for standard year programmes). Please note that for taught programmes, if you are undertaking less than 120 credits you will be registered as a part-time student. Partner institution students should contact their institution for details regarding enrolment.
If you do not intend to return for the following academic year and wish to withdraw or suspend study, please inform your faculty / partner institution as soon as possible in line with the policy.
Your University card is valid for the duration of your programme of study, please keep it safe.
Graduation
Once you have successfully completed your studies you can look forward to your graduation ceremony, a wonderful way to celebrate your achievements with friends and family, and look forward to new adventures. All of our graduation ceremonies take place in September with the Hoe providing a great backdrop for those all-important photos. Visit our graduation pages for further information including details on how to book tickets, ticket refunds, academic dress and photography. Online booking normally opens in early August.
If you have referred assessments to complete over the summer or have deferred results and wish to attend graduation in September you should book your graduation ceremony when booking opens in anticipation of successfully completing your course. Full refunds will automatically be made should you not go on to qualify in time for the ceremony.
For partner institution students whose institution holds their own graduation ceremony, please contact the institution for details.