Welcome to Disability Assist

About us

Disability Assist is part of Learning Support and Wellbeing and is here to help with your study support requirements if you have a disability. 

If you're a prospective or current student, or a member of staff supporting students, we are here to assist!

What is a disability?

Disability can mean different things to different people. It may include you if you have study support requirements related to a disability, for example:

  • dyslexia 
  • specific learning disabilities
  • mental health difficulties
  • autism 
  • a long term health condition.

If you're a prospective or current student, or a member of staff supporting students, we're here to help. Please contact us if you need assistance with your studies for any of the reasons above.

Claro closure 

We have been notified that Claro Learning Ltd, the main company that provides our non-medical helper support for disabled students, will cease operations from Friday 18th December 2015.

The company has stated that it will no longer be possible for them to be able to deliver a first class service against the backdrop of government changes to the Disabled Students Allowance (DSA).

We would like to make it clear that there is no threat to non-medical helper support for those students for whom it has been approved. Students and Claro support workers have been given guidance from Claro, SFE (the main funding body for the DSA) or their own funding body about how student support is to be transitioned.

In the meantime Disability Assist is working with two alternative non-medical helper companies; Clear Links and Randstad. These companies will be providing most of the support workers for our students going forward.

Plymouth University is committed to supporting students with disabilities and we appreciate that this is a difficult time for many people. Disability Assist is here to support you, please contact us at das@plymouth.ac.uk if you need more information at this stage.

Disability Assist Services

Learning Gateway, Room 11, Roland Levinsky Building, Plymouth University, Drake Circus, Plymouth, PL4 8AA

Our opening times: Monday to Friday 08:30-17:00