Dr Richard Parkman
Profiles

Dr Richard Parkman

Partnership Manager

UK and International Partnerships (Academic Partnerships)

Richard can be contacted through arrangement with our Press Office, to speak to the media on these areas of expertise.
  • Organisational leadership
  • Team development
  • Food and beverage operations
  • Events management
  • Emotions in the workplace
  • Organisational citizenship behaviours
  • Leadership in the cruise ship sector

Partnership Manager
UK and International Partnerships

HKU SPACE Hong Kong
South Devon College
Petroc North Devon 

Qualifications

Ph.D.

Title: How Power and Control Drive Behaviour & Identity Modification Among Cruise Ship Workers: A Qualitative Study

MSc. Tourism and Hospitality Management 
Pg.Cert. Post Compulsory Education Teaching
Pg.Cert. Philosophy of Research Methodology
BSc. (Hons) Hospitality ManagementHCIMA Professional Certificate, 
BTEC HND Hotel, Catering and Institutional Management

Professional membership

Fellow Institute of Hospitality (FIH)

Teaching interests

My teaching interests are as follows:



Leadership and Organisational Behaviours

Cruise Operations Management

Passenger Services and Cruise Operations

Food and Beverage Operations






Staff serving as external examiners

Currently External Examiner for 

London Metropolitan University 


Newcastle College 


Research interests

Research areas of interest are : -

Leadership capacity in the cruise ship industry

Organisational behaviours for the cruise industry

The role of emotion control for service industry employees 


Books

Gibson, P. and Parkman, R. (2019), Cruise Operations Management: A hospitality perspective (3rdEd.). London: Routledge

https://www.routledge.com/Cruise-Operations-Management-Hospitality-Perspectives-3rd-Edition/Gibson-Parkman/p/book/9781138505179

Conference Papers

Parkman, R., (2009) Cost of Quality in Event Management, EuroCHRIE Helsinki.

Butts, S and Parkman R., (2009) Motivational interviewing: A new approach to personal development planning. 4th International Scientific Conference Rhodes Greece.

Parkman. R., (2011) Follow the leader – Cruise Ship Hotel Managers in action, 4th International Cruise conference Leeuwarden Holland.

Parkman. R., (2019), The Policy Landscape for Transnational Education – The benefits and challenges for TNE faced by UK HEIs University of Plymouth case study. HKU SPACE International Conference, Hong Kong.

Parkman. R., (2019) aMAZEing people! The Complex Circumstances Impacting a Cruise Ship Workers Behaviours On-board. Global Cruise Summit Manila

Reports & invited lectures

Cruise Connect Global Summit 2019 Manila, Philippines 

'Complex Circumstances Impacting the Behavioural Performance of Cruise Workers'

Additional information

I am the approved program provider (APP) to deliver Wine and Spirit Education Trust (WSET) approved qualifications up to level 2 (NQF) which are Internationally recognised qualifications.