- Room 334, Cookworthy Building, Drake Circus, Plymouth, PL4 8AA
- +44 1752 585684
- richard.parkman@plymouth.ac.uk

Profiles
Dr Richard Parkman
Partnership Manager
UK and International Partnerships (Academic Partnerships)
- Organisational leadership
- Team development
- Events management
- Cruise ship global operations
- Cruise ship industry
- Cruise ship employee working conditions
Email publicrelations@plymouth.ac.uk to enquire.
Qualifications
Title: How Power and Control Drive Behaviour & Identity Modification Among Cruise Ship Workers: A Qualitative Study
Professional membership
Fellow Institute of Hospitality (FIH)
Teaching interests
My teaching interests are as follows:
Staff serving as external examiners
Currently External Examiner for
London Metropolitan University
Research interests
Organisational behaviours for the cruise industry
The role of emotion control for service industry employees
Gibson, P. and Parkman, R. (2019), Cruise Operations Management: A hospitality perspective (3rdEd.). London: Routledge
Parkman, R., (2009) Cost of Quality in Event Management, EuroCHRIE Helsinki.
Butts, S and Parkman R., (2009) Motivational interviewing: A new approach to personal development planning. 4th International Scientific Conference Rhodes Greece.
Parkman. R., (2011) Follow the leader – Cruise Ship Hotel Managers in action, 4th International Cruise conference Leeuwarden Holland.
Parkman. R., (2019), The Policy Landscape for Transnational Education – The benefits and challenges for TNE faced by UK HEIs University of Plymouth case study. HKU SPACE International Conference, Hong Kong.
Parkman. R., (2019) aMAZEing people! The Complex Circumstances Impacting a Cruise Ship Workers Behaviours On-board. Global Cruise Summit Manila
Reports & invited lectures
Cruise Connect Global Summit 2019 Manila, Philippines
'Complex Circumstances Impacting the Behavioural Performance of Cruise Workers'
Additional information
I am the approved program provider (APP) to deliver Wine and Spirit Education Trust (WSET) approved qualifications up to level 2 (NQF) which are Internationally recognised qualifications.