Mr Richard Parkman

Biography

Role

Partnership Manager

UK and International Partnerships

Qualifications

PhD (examination 2019)

MSc. Tourism and Hospitality Management

PG. CERT Post Compulsory Education Teaching

PG. CERT Research Methods

BSc. (Hons) Hospitality ManagementHCIMA Professional Certificate,

BTEC HND Hotel, Catering and Institutional Management

Professional membership

Fellow Institute of Hospitality (FIH)

Teaching

Teaching interests

My teaching interests are as follows:

Leadership and Organisational Behaviours

Cruise Operations Management

Passenger Services and Cruise Operations

Food and Beverage Operations

Staff serving as external examiners

Currently External Examiner for

London Metropolitan University

Newcastle College

Research

Research interests

Research areas of interest are : -

Leadership capacity in the cruise ship industry

Organisational behaviours for the cruise industry

The role of emotion control for service industry employees

Personal

Reports & invited lectures

Cruise Connect Global Summit 2019 Manila, Philippines

'Complex circumstance impacting the behavioural performance fo cruise workers'

Additional information

I am the approved program provider (APP) to deliver Wine and Spirit Education Trust (WSET) approved qualifications up to level 2 (NQF) which are Internationally recognised qualifications.

Profiles