- Room 334, Cookworthy Building, Drake Circus, Plymouth, PL4 8AA
- +44 1752 585684
- richard.parkman@plymouth.ac.uk
Profiles
Dr Richard Parkman
Partnership Manager
UK and International Partnerships (Academic Partnerships)
Richard can be contacted through arrangement with our Press Office, to speak to the media on these areas of expertise.
- Organisational leadership
- Team development
- Food and beverage operations
- Events management
- Emotions in the workplace
- Organisational citizenship behaviours
- Leadership in the cruise ship sector
Email publicrelations@plymouth.ac.uk to enquire.
Partnership Manager
UK and International Partnerships
HKU SPACE Hong Kong
South Devon College
Petroc North Devon
Qualifications
Ph.D.
Title: How Power and Control Drive Behaviour & Identity Modification Among Cruise Ship Workers: A Qualitative Study
MSc. Tourism and Hospitality Management
Pg.Cert. Post Compulsory Education Teaching
Pg.Cert. Philosophy of Research Methodology
BSc. (Hons) Hospitality ManagementHCIMA Professional Certificate,
BTEC HND Hotel, Catering and Institutional Management
Professional membership
Fellow Institute of Hospitality (FIH)
Teaching interests
My teaching interests are as follows:
Leadership and Organisational Behaviours
Cruise Operations Management
Passenger Services and Cruise Operations
Food and Beverage Operations
Staff serving as external examiners
Currently External Examiner for
London Metropolitan University
Newcastle College
Research interests
Research areas of interest are : -
Organisational behaviours for the cruise industry
The role of emotion control for service industry employees
Books
Gibson, P. and Parkman, R. (2019), Cruise Operations Management: A hospitality perspective (3rdEd.). London: Routledge
Conference Papers
Parkman, R., (2009) Cost of Quality in Event Management, EuroCHRIE Helsinki.
Butts, S and Parkman R., (2009) Motivational interviewing: A new approach to personal development planning. 4th International Scientific Conference Rhodes Greece.
Parkman. R., (2011) Follow the leader – Cruise Ship Hotel Managers in action, 4th International Cruise conference Leeuwarden Holland.
Parkman. R., (2019), The Policy Landscape for Transnational Education – The benefits and challenges for TNE faced by UK HEIs University of Plymouth case study. HKU SPACE International Conference, Hong Kong.
Parkman. R., (2019) aMAZEing people! The Complex Circumstances Impacting a Cruise Ship Workers Behaviours On-board. Global Cruise Summit Manila
Reports & invited lectures
Cruise Connect Global Summit 2019 Manila, Philippines
'Complex Circumstances Impacting the Behavioural Performance of Cruise Workers'
Additional information
I am the approved program provider (APP) to deliver Wine and Spirit Education Trust (WSET) approved qualifications up to level 2 (NQF) which are Internationally recognised qualifications.