Mrs Gemma Worth

Mrs Gemma Worth

Admissions (Postgraduate and Enquiries) Team Leader

Student Recruitment & Admissions (External Relations)


Admissions (Postgraduate and Enquiries) Team Leader 

Under the guidance of the Admissions Manager, in accordance with University admissions policies, and as the team leader for postgraduate admissions, I coordinate the activities of the team in the delivery and development of a comprehensive, customer focused, integrated, cost effective and progressive postgraduate admissions and enquiries provision. 

Key Accountabilities:

• Ensures the delivery and continuous development of an effective and flexible service through team members, in a way that reflects the University’s values-based behaviours for leaders and results in the efficient operation of the service

• Organises and supervises the day to day workflow of the team to ensure agreed targets and standards are consistently met

• Develops, motivates and coaches the team to deliver their best, providing feedback on performance, to enable continuous development in line with the University’s Performance Development Framework

• Deals appropriately with informal performance concerns, escalating in a timely manner to manager where a formal approach is necessary

• Follows the appropriate financial and regulatory policies, ensuring necessary regulations and standards are adhered to

• Reviews and monitors processes, procedures and associated documentation, implementing or making recommendations for changes as appropriate