Living with multiple long-term conditions (MLTCs) – often called multimorbidity – involves multiple appointments and care plans, where patient priorities are frequently overlooked. 

Common challenges include pain, mobility issues, and reduced social interactions with family and friends, which can lead to loneliness and poor mental health. People living with MLTCs have expressed a desire for care that focuses on wellbeing rather than just managing medical conditions. However, there is still much we need to learn about how to provide person-centred support, particularly for underserved and non-English-speaking groups, and how to effectively integrate health, social care, and voluntary services.

The CO-ACTION project aims to design, test, and implement a health and wellbeing intervention with and for people living with MLTCs. We will work with researchers and local health, social care and third sector professionals to identify the needs of local populations. To make sure CO-ACTION works well for local communities that often miss out on support, we will involve people with lived experience and carers. They will help shape the project and guide us throughout, including helping to design the support we offer.

By working closely with underserved communities, we aim to develop a more integrated, accessible, and person-centred model of care. This model is likely to include a single point of contact, who will work closely with individuals to understand their needs, identify personal goals, and facilitate access to health, social, and voluntary support.