Implementing IT-enabled change: How to avoid getting exactly what you asked for
  • Mast House, Shepherd's Wharf, 24 Sutton Road, Plymouth, PL4 0HJ

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Information technology is ubiquitous in our business and personal lives and is increasingly important as an enabler for productivity and efficiency. But it can also be a spectacularly quick way of eating up cash, goodwill and the very efficiency it was supposed to enhance. 

As with all other sectors of the economy, logistics and transport are increasingly driven by data through IT. Navigating the journey from a strategic idea through a project and the associated procurement to the delivery of the benefit of the change presents a cornucopia of opportunities to get it badly wrong.

Business’s response to the challenge of IT-enabled change is to professionalise: in the UK, project management is now a Chartered profession. CIPS is recognised as the authoritative body for procurement professionals. Strategy is often viewed as a discrete discipline. Business Change is increasingly recognised as a core element of rolling out new IT. Benefits management ensures you get the outcomes you wanted for the business. 

Big change necessitates an array of specialist professionals looking to contribute their unique perspective to the journey that organisations go through when changing the way they do their business, or change the business itself. But we have also acquired a plethora of professional tribes armed with their own specialist knowledge and cultures, advancing their own perspectives and objectives on projects: What could possibly go wrong!

Justin Rees MCILT, Director of Assurgent Consulting Ltd, has over 30 years of scars from IT-enabled change, ranging from the earliest attempts to move paper-based systems onto machines to cutting edge experimentation with big data. He has been a user, customer, project manager and trouble-shooting consultant. He doesn’t have a magic bullet for making IT-enabled change easy to deliver, but this discussion will help intelligent, open-minded people think about IT projects in a way that increases the probability of success.

The meeting point for this free event is the Reception Desk in Mast House (17:45 for 18:00 start). 

Book by 21 January 2018 via the CILT website, tel +44 1536 740104 or email membership@ciltuk.org.uk, quoting the event code: DCG0350. Contact CILT for any queries regarding this event.

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