How can video consultations and online tools support primary care from a patient perspective?

Ask Cornwall

eHealth Productivity and Innovation in Cornwall (EPIC) has secured another three years’ European Regional Development Funding, supported by a range of delivery partners to continue the project until April 2023.

EPIC is fuelled by the ideas of those who would benefit from using technology for health and wellbeing, sharing these with local business who can develop these ideas into truly useful technological solutions rooted in real-life need.

Adhering to government advice in relation to COVID-19, we will not be hosting face-to-face workshops for this phase of the project, as originally planned.

Instead, we would like to introduce you to a platform called ‘Ask Cornwall’, an online community that allows you to create an account, make useful connections and share ideas for better health and care in Cornwall and the Isles of Scilly. 

Everyone is welcome to join, from any profession – if you use health or care services, or have ideas on how we can help improve using technology, we want to hear from you. The EPIC team has planned a series of workshops, hosted online, via Zoom, to discuss the ideas and considerations that have stemmed from the initial Ask Cornwall discussions and to move towards the creation of a working group to champion the use of voice technology in health and care.

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The way we access primary care is now very different to the way we accessed care before COVID-19, with increased use of video consultations and eConsult to contact GPs and practice nurses. 

Following their increasing use, we’re interested in exploring how we can make video consultations and online tools more useful for patients. We’re really keen to hear about your experiences of digital technology in primary care and any suggestions for improvement. 

As a patient, have you used video consultations or any of the online services to contact your GP or practice nurse? Are these technologies helpful, or could they be improved in any way?

This session will be lead by Rebecca Baines, EPIC Research Associate. Please register your place via the Eventbrite webpage* to express your interest for this online event.

Please note that this event is available to book online through Eventbrite. Eventbrite is a third-party data capture tool which is not owned or managed by the University of Plymouth. Information about how your data is treated can be found on Eventbrite’s Privacy Policy webpage. If you wish to attend this event but do not want to use Eventbrite to book your place, please contact epic@plymouth.ac.uk


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