How can smart speakers be used to their full potential in care homes?

Ask Cornwall

eHealth Productivity and Innovation in Cornwall (EPIC) has secured another three years’ European Regional Development Funding, supported by a range of delivery partners to continue the project until April 2023.

EPIC is fuelled by the ideas of those who would benefit from using technology for health and wellbeing, sharing these with local business who can develop these ideas into truly useful technological solutions rooted in real-life need.

Adhering to government advice in relation to COVID-19, we will not be hosting face-to-face workshops for this phase of the project, as originally planned.

Instead, we would like to introduce you to a platform called ‘Ask Cornwall’, an online community that allows you to create an account, make useful connections and share ideas for better health and care in Cornwall and the Isles of Scilly. 

Everyone is welcome to join, from any profession – if you use health or care services, or have ideas on how we can help improve using technology, we want to hear from you. The EPIC team has planned a series of workshops, hosted online, via Zoom, to discuss the ideas and considerations that have stemmed from the initial Ask Cornwall discussions and to move towards the creation of a working group to champion the use of voice technology in health and care.

  • Online delivery

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Residential care providers support not only those in later life, but people with mental and physical issues of all ages. The individuals supported may have highly complex needs, which can mean that engaging residents in meaningful tasks and activities can be a significant challenge, in an under resourced environment.

As part of a research project in 2019, Alexa devices were placed with 150 care homes in Cornwall and the Isles of Scilly. Initial results show that using a smart speaker benefited both staff and residents, releasing time to care and helping to engage residents in a variety of ways, including playing age-appropriate music and group quizzes.

Katie will guide a discussion, covering questions and explorations such as:

  • If you, or a loved one, are living in residential care, what are your main concerns and challenges concerning care and wellbeing? Could using technology help to ease your concerns? For example, by keeping in contact by using smart speakers with video capability.
  • As a provider, are there other ways that smart speakers could help your residents to engage in meaningful activities, or tackle other challenges you may face?

This session will be lead by Katie Edwards, EPIC Research Associate. Please register your place via the Eventbrite webpage* to express your interest in this online event.

Please note that this event is available to book online through Eventbrite. Eventbrite is a third-party data capture tool that is not owned or managed by the University of Plymouth. Information about how your data is treated can be found on Eventbrite’s Privacy Policy webpage. If you wish to attend this event but do not want to use Eventbrite to book your place, please contact

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