National Scholarship Programme: frequently asked questions

Your questions answered about the National Scholarship Programme
National Scholarship Programme: frequently asked questions

For general questions about the scheme please contact the Student Funding Unit. We are open from Monday to Friday, 9.30am to 4.00pm on Ground Floor, Nancy Astor Building.

Tel: +44 1752 587676

Email: studentservices@plymouth.ac.uk

For issues relating to your lost or stolen card please contact:

Barclaycard: +44800008008 (Open Monday to Friday, 8.00am to 8.00pm, Saturday, 8.00am to 6.00pm)

National Scholarship Programme

Please note that this scholarship is no longer available and this information is provided solely for the use of existing recipients

Campus card

Instruction for students

As part of the National Scholarship Programme, you'll receive £2,000 credit on a campus card, allowing you to purchase goods and services relating to your study (see below for a list of outlets). This card is a Visa card, supplied by our partners Barclaycard.

  1. Where can I use the card? On Plymouth campus, please refer to the campus card.
  2. Can I use the card just like a normal credit/debit card? Yes.
  3. How will I know the balance that is left on the card? You will be able to view the remaining balance on the card at any ATM which accepts Visa cards.
  4. Why can’t I use the card for what I choose? The Programme is designed to support your studies and study-related activities.
  5. What happens if I don’t spend all the money within one year? The card is valid for three years.
  6. What happens if I withdraw from my course? No refunds will be given on any unspent credit at the end of a student’s course.
  7. When will I receive my card? The cards will be issued by the Funding Unit over the next few weeks. You will be informed by email when and where you can collect your card and PIN. Please bring your student ID with you.
  8. Can’t I have the funds in cash instead of the card? No, the terms of the University’s Access Agreement state that we cannot increase the cash element of the award.
  9. What if I lose my card? Ring Barclaycard on +44800 008 008.
  10. Can I top up my card? No, the card is a reducing balance card, and only designed to be used for the amount pre-loaded.
  11. Will I receive monthly statements? No, because the card is a reducing balance card, it works differently from normal credit/debit cards in this respect, and statements will not be issued. As stated above, if you wish to find out the remaining balance, you can use the card at an ATM.
  12. Will my spending be monitored? We will be able to see where you use your card. This information will be used to report back to the Office for Fair Access (OFFA), and to monitor the effectiveness of the scheme.

The University reserves the right to withdraw the cards if their use is abused.