Complaints, appeals and conduct

We aim to provide a first class student experience, but know that sometimes difficulties and problems can arise. The Complaints and Appeals Office provides you with the opportunity to raise concerns, ensuring that everyone is treated fairly and in accordance with the University’s published regulations and procedures.

We manage the following student related areas:

Our door is always open and you're welcome to come and speak to us. We're on the 4th Floor, Nancy Astor Building (above the Reservoir Cafe), Drake Circus, Plymouth, PL4 8AA.

Please note, we do not normally accept anonymous complaints.

If you'd like independent advice and representation, visit the Plymouth University Student Union Advice Centre