Here to help you
Do you have particular concerns about an individual or group of students? If you'd like to talk it through, please get in touch so we can put you in contact with the Duty Worker.
If it's an emergency and you're seriously concerned about a student's welfare, please refer to our emergency mental health flow chart. You can also find out more about support in times of crisis.
Training
If you're interested in maximising your effectiveness in working with students on an individual basis or through provision of training, please contact Kelly Lewington , our Manager of the Student Wellbeing Services.
We can offer:
- personal development workshops for specific student groups,
- information talks,
- training around communication and support roles for staff.
Confidentiality
Under normal circumstances everything said within sessions remains confidential to the Student Wellbeing Services. We don’t normally inform staff about the attendance or progress of a student’s counselling/Wellbeing/Mental Health sessions and would communicate only if requested to do so by the student concerned.
In exceptional circumstances we may not be able to offer this level of confidentiality. For a more in depth outline of our policy please see Confidentiality and data protection .
Extenuating circumstances
Please do not refer students to our service simply for a letter in support of extenuating circumstances. Academic staff are able to provide corroboration and may be in a better position to do so if the student's situation is known to them.
