Helping someone

Helping someone can be challenging and you can often feel confused and not know what to do. This page contains links and resources to help you to support the person you are concerned about. People that are experiencing mental health issues often say that the stigma attached to mental ill health and vulnerability can make their difficulties worse. By being there you can make a difference. 

If you are really worried about a person and believe they could be at risk please seek support and professional advice (please see below).

However, supporting others can be demanding on our own wellbeing so it is vital to support yourself by having good boundaries and people who can be there for you.

How can I support someone else to seek help?

An excellent in depth guide from Mind.

Information for friends and family of someone who is experiencing a mental health problem, who wish to support them to seek help.

Read the guide on Mind's website

Supporting someone who feels suicidal

Know how you can support someone and what to do in an emergency.

Explains how to support someone who feels suicidal, giving practical suggestions for what you can do and where you can go for support.

Read the guide on Mind's website

SU Advice Centre

Offers free, independent, confidential, impartial advice.

The service can be described as the ‘Citizens Advice Bureau for students’ with advice on student funding, academic, housing, benefits, legal and debt.

Visit UPSU Advice

Connect with others

  • YoungMinds parents helpline offers free, confidential online and telephone support, including information and advice, to any adult worried about the emotional problems, behaviour or mental health of a child or young person up to the age of 25.
  • Al-Anon Family Groups provide support to anyone whose life is, or has been, affected by someone else's drinking, regardless of whether that person is still drinking or not.
  • NHS 111 advice in England when you need medical help fast but it's not an emergency.

Anytime Advice and Mental Health Helpline

  • Available 24 hours a day, 7 days a week, 365 days a year
  • In-the-moment emotional and counselling support
  • Accessible by phone, email and via LiveCONNECTSM instant messaging
  • Information and advice on a range of studying, work, family and personal issues
  • Confidential
  • Completely independent from the university.
Freephone: 0800 042 0134
iConnectYou App (from iTunes or Google Play. Passcode 34800).

Professional support 

If something is causing you concern, is upsetting or distressing you, then it may help to talk about it in a safe environment.   

If you are a partnership student please find out what support your institution offers.

For students studying on the Plymouth and Truro campus, you can seek support and professional advice from: