Making an appointment

Giving us this information before your first appointment helps us to understand you and what you are currently experiencing. As a service we offer counselling, mental health and /or wellbeing appointments.

A counselling appointment is a chance to look in depth at your concerns, thinking about the cause of your current difficulty, looking at the feelings and emotions you may be experiencing as a result and exploring together ways to improve your current situation, by drawing on your inner strengths and resources.

A wellbeing appointment is a chance to talk briefly about your difficulty with a member of the student wellbeing team, exploring practical strategies which may be helpful to improve your current situation, and working on action-planning and goal setting. Wellbeing appointments offer a practical approach based in the here-and-now.

A mental health appointment connects students who have a previous mental health diagnosis or have started to experience symptoms that are impacting their ability to engage in university life, with one of our mental health support workers. The mental health team provide personalised input to help you get the most out of your university experience by linking in with appropriate services both within the University and external agencies.

On receipt of your referral form, we will aim to offer you the type of appointment we believe could be most helpful for you, based on the nature of your concern/s. 

Once you have submitted the form we will contact you and offer you a time to come and see us. Of course, at your first appointment, you can also tell us things which you didn't feel comfortable writing down.

About the form

The form is in two parts; the first section asks for general demographic information. The second section asks for more personal details about why you are requesting an appointment and is intended to be thought-provoking. We have asked certain questions which might feel very personal, intrusive or difficult to answer so it may seem a bit daunting on first sight, but it will really help us to make sure you get the best service as quickly as possible. 

It will also help you to explore your current concerns and prepare for an appointment. So try and find a quiet space and give yourself the time to go through it. You do not need to give long answers; you can also put "I would prefer to talk about this in person" if it is difficult to write about.

If you are struggling with the form you could ask a member of staff or trusted friend to help fill out the form with you; it's important though that this is done with you and not for you.

The form is confidential and will only be seen by the Student Counselling & Student Wellbeing Services staff.

Before coming to see us we ask you to complete an online form.

If you feel you need counselling support now please call the Anytime Advice & Mental Health Helpline 24/7 on 08000420134 or email

If you feel you are at risk to yourself for others, contact the Emergency Service on 999.