Immediate help options

Is it an emergency?

If there is an immediate emergency requiring ambulance, police or fire services, dial 999.

Is it urgent?

If you're concerned about your own wellbeing or safety, or that of someone else, but it isn't an immediate emergency, you can contact the following: 

  • Your GP / doctor 

Contact your surgery and tell them clearly that you need to make an emergency appointment. If you phone after surgery hours there will usually be a recorded message giving out-of-hours information. 

The mental health network have produced a useful guide about talking to your GP about mental health.

  • University Medical Centre 

+44 1752 222341 

  • NHS 111 

You can use NHS 111 if you need urgent medical help or advice but it's not a life-threatening situation. 

Dial 111 free from any phone. 

  • Samaritans

116 123 (24 hour helpline)

If you're in Plymouth you can also drop in to the Samaritans at 20 Oxford Place, Western Approach. Check for opening hours.

  • Accident and Emergency (24 hour) 

If you're worried about your own safety or that of someone else, you can go to A&E and request a mental health assessment.

Derriford Hospital, Plymouth +44 1752 439091

Royal Cornwall Hospital, Truro +44 1872 253111 

  • Domestic abuse helpline

24hr domestic abuse helpline (national) - 0808 2000 247

  • Police non-emergency number 

Call 101 from any phone.

Anytime Advice and Mental Health Helpline – 24/7 support

  • Available 24 hours a day, 7 days a week, 365 days a year.
  • In-the-moment emotional and counselling support.
  • Accessible by phone, email and LiveCONNECTSM instant messaging.
  • Information and advice on a range of studying, work, family and personal issues.
  • Confidential.
  • Completely independent from the University.
Freephone: +44 800 042 0134 
Instant messenger support: download the iConnectYou app from iTunes or Google Play and register using the passcode: 34800

Student Wellbeing Service - Plymouth campus

Learning Gateway, University of Plymouth, Ground Floor, Roland Levinsky Building, Drake Circus, Plymouth, PL4 8AA

Semester opening times: Monday–Friday, 08:30 – 17:00 (Tuesday open 10:00, Friday close 16:30)