Learning support, health and wellbeing

Learning Gateway opening times

On the ground floor of the Roland Levinsky Building you will find the Learning Gateway – your one-stop-shop for the following services covered on this page.


  • Monday - Friday, 8:30 - 17:00
  • (Wednesday open 10:00, Friday close 16:30)
May Bank Holiday
  • We will be closed from 16:30 on Friday 25 May and reopen on Tuesday 29 May 2018.

The Learning Gateway will be relocating over the summer:

  • ( Between 4 June and 7 September 2018, you can find all the services on the ground floor of 3 Portland Mews.
  • ( From Monday 10 September we will be opening the Learning Gateway in its new permanent position on the ground floor of the Wellbeing Centre.

Immediate help options

Do you need to speak with someone urgently because you're concerned about your own or someone else’s immediate wellbeing or safety?

We've listed options available to you as a student or member of staff, including 24/7 services and support in times of crisis.

Immediate help options

SHINE - Self Help Inspiring E-Resources

SHINE is created by students, counsellors and researchers. Watch, read, listen, find apps and useful links to the best online resources and information about mental health and well-being.

SHINE at Plymouth categorises student friendly content on mental health and well-being.

View SHINE resources

Workshops, personal development sessions and events

Exciting workshops taking place each semester - some you don’t even have to book just turn up

These include dyslexia friendly support sessions, laptop security marking, sexual offences support and advice, and personal development sessions.

Find out more information about our upcoming events

Are you registered with a doctor?

Find out all you need know about the new Meningococcal ACWY vaccine for fresher students. To have your vaccine when you arrive in Plymouth you must register with a local GP.

The University has an independent on campus GP surgery at the Wellbeing Centre, Endsleigh Place above Boots the Chemist. You can register by attending the surgery or by applying online.

Find out more about the University Wellbeing Centre

Meet our administrative team

Learning Gateway

Learning Gateway, Ground Floor, Roland Levinsky Building

Semester opening times: Monday–Friday, 8.30–17.00 (Wednesday open 10.00, Friday close 16.30)

Anytime Advice and Mental Health Helpline - 24/7 support

  • Available 24 hours a day, 7 days a week, 365 days a year.
  • In-the-moment emotional and counselling support.
  • Accessible by phone, email and LiveCONNECTSM instant messaging.
  • Information and advice on a range of studying, work, family and personal issues.
  • Confidential.
  • Completely independent from the University.
Freephone: 0800 042 0134 
Email: assistance@workplaceoptions.com
Instant messenger support: Download the iConnectYou app from iTunes or Google Play and register using the passcode:34800