Learning support, health and wellbeing

Learning Gateway opening times

On the ground floor of the Roland Levinsky Building you will find the Learning Gateway – your one-stop-shop for the following services covered on this page.


  • Monday - Friday, 8.30 - 17.00
  • (Tuesday open 10.00, Friday close 16.30)


  • 3 June 2017 - 19 September 2018: 10.00 - 16.30 (closed for lunch at 12.00 - 13.00)
We will be closed on the following 2017 Bank Holidays: 29 May, 28 August, 25 December, 26 December

Immediate help options

Do you need to speak with someone urgently because you're concerned about your own or someone else’s immediate wellbeing or safety?

We've listed options available to you as a student or member of staff, including 24/7 services and support in times of crisis.

Immediate help options

SHINE - Self Help Inspiring E-Resources

SHINE is created by students, counsellors and researchers. Watch, read, listen, find apps and useful links to the best online resources and information about mental health and well-being.

SHINE with Plymouth University categorises student friendly content on mental health and well-being.

View SHINE resources

Workshops, personal development sessions and events

Exciting workshops taking place each semester - some you don’t even have to book just turn up

These include dyslexia friendly support sessions, laptop security marking, sexual offences support and advice, and personal development sessions.

Find out more information about our upcoming events

Meet our administrative team

Learning Gateway

Learning Gateway, Ground Floor, Roland Levinsky Building

Semester opening times: Monday–Friday, 8.30–17.00 (Tuesday open 10.00, Friday close 16.30)

Anytime Advice and Mental Health Helpline - 24/7 support

  • Available 24 hours a day, 7 days a week, 365 days a year.
  • In-the-moment emotional and counselling support.
  • Accessible by phone, email and LiveCONNECTSM instant messaging.
  • Information and advice on a range of studying, work, family and personal issues.
  • Confidential.
  • Completely independent from the University.
Freephone: 0800 042 0134 
Email: assistance@workplaceoptions.com
Instant messenger support: Download the iConnectYou app from iTunes or Google Play and register using the passcode:34800