Mrs Jill Gratton

Mrs Jill Gratton

Database Officer

Alumni Engagement - Development Office (External Relations)


NB: I am mostly home-based, so please check my Outlook calendar to see when I am on site.  Email is the best way to reach me.

I joined the Development Office in May 2014, where I am mainly involved in day-to-day management and administration of the alumni and development database (Donor Strategy) and related functions, including training and support, implementing new developments, data improvement, etc.  I also undertake research and analysis to support the Alumni Relations, Fundraising and External Relations functions.

I first joined the university in June 2014 as a temporary Senior Project Administrator in the School of Geography, Earth & Environmental Sciences, liaising between the school and central university services on several projects.  My role also included updating content on the school websites and social media.  One of my main projects was to co-ordinate arrangements for an event celebrating 40 years of Environmental Science at Plymouth University, held on Plymouth Hoe in September 2013.  

I then joined ASTI (Academic Support - Technology & Innovation) as a temporary Digital Learning Advocate, working for 6 months within the Business Faculty to support academic staff during implementation of the new Moodle-based virtual learning environment (VLE).  This included training and support in the features and functionality of a range of learning technologies.

Previous experience includes over 25 years with large national and multinational organisations in multidisciplinary, worldwide and virtual sales, marketing, business development and training teams, together with 7 years experience in various educational establishments.
  • Education (Comprehensive School, Independent Secondary School, Sixth Form College)
    ICT Teacher & student support, & Student Data Administrator, Web Content Management & Social Media
  • VCE (US-based collaboration between VMWare, Cisco & EMC)
    Web Strategist/Web Content Management
  • Cisco-HP Alliance (US-based)
    Web Strategist/Web Content Management, Sales & Marketing data, analytics, databases, dashboards
  • Hewlett-Packard (US-based Partner Division)
    Database Administrator, Web content management & dashboards, sales & marketing support.  Previously design & development of eLearning.
  • Adult Education (teaching IT part-time)
  • LloydsTSB
    eLearning & training design and development
  • Freelance eLearning Designer/Developer -  contracts with British Airways, Argos, Citibank, Glaxo Pharmaceuticals and others
  • Senior Training Supervisor, Cambridge Information Technology Centre
  • Experienced freelance proofreader - work undertaken for the National Marine Aquarium, Crunch Creative, Bluesoup Communications, Lloyds Bank and The Development Partnership.



BA(Hons) Psychology (University of Warwick) 1981
MSc Cognition, Computing & Psychology (University of Warwick) 1984

Professional membership

Associate Member, Association for Learning Technology (ALT)

TDipWP (JEB Teachers' Diploma in Word Processing) 1988