We are only too aware that cash flow has never been so important and, in light of the current COVID-19 pandemic, we wanted to provide some helpful guidance in addition to our standard FAQs.
Firstly, if you want to discuss anything urgent or specific that relates to your contractual relationship with the University, the Procurement team continues to work remotely. Therefore, please make a written request to procurement@plymouth.ac.uk.
Further to this, here are some practical tips:
- Always ask for our Purchase Order reference and quote this on any invoice before submitting to invoices@plymouth.ac.uk.
- Please do not post your invoice to us. Instead, send a PDF version to invoices@plymouth.ac.uk.
- Payment enquiries can be submitted to payments@plymouth.ac.uk.
- Remain Fraud Aware – requirements for home deliveries are unlikely in all but exceptional circumstances, so please check prior to shipping by contacting procurement@plymouth.ac.uk or payments@plymouth.ac.uk.