Facilitating patient centred care and choice through advanced communication skills (degree level)

Which End of Life (EOL) care module should I choose? 

We offer a variety of EOL modules and it's important that you select the right one for you. To help guide you in this process we have compiled a short guide below. 

Key features

This 20 credit degree-level module offers practical communication skills enabling a range of practitioners to engage patients in difficult conversations, to facilitate advance care planning for those at end of life or with complex long term conditions who need to discuss future care options.

The module aims to enable you to utilise higher levels of enquiry to include critical appraisal, synthesis and use reflective approaches to inform and underpin a range of communication strategies, to promote patient choice. It also aims to ensure that you can critically appraise the legal and ethical considerations when promoting choice through Advance Care Planning by the application of the relevant theories, concepts and legal and ethical frameworks.

This module is delivered by St Luke's Hospice in partnership with the University of Plymouth.

Module code




FHEQ level

Level 6 – bachelors degree


Blended learning approach with face to face delivery at St Luke's Hospice Education Department, Plymouth

Course details

On successful completion of the module you will be able to:

  • demonstrate a deep and systematic understanding of the theoretical models that underpin effective communication strategies with patients, family/carers and the multi-professional team
  • identify new concepts within existing knowledge and frameworks, evaluating the impact on clinical practice, when working with patients with emotional needs, their family/carers and multi-professional team, to ensure safe patient centred care
  • incorporate personal responsibility and relevant professional codes of conduct into your practice, by analysing the relevant legal and ethical frameworks when facilitating patient choice and Advance Care Planning
  • demonstrate your confidence, competence and flexibility when dealing with complex communication problems and relationships between multi-professional / multi-agency teams, patients, and family/carers, within professional and ethical boundaries.

Module dates

21, 28 April and 5, 12, 19 and 29 May 2021. 

The University is following government guidelines on COVID 19 and there is a possibility that some modules may require online delivery. We will keep you informed of any decisions regarding this.

Occasionally delivery dates might be subject to change, always check with the module lead or Professional Development Unit.

Please be aware that all modules run to minimum numbers. In the event that there are low numbers, this module may be rescheduled to an alternative date. Some modules are also subject to maximum numbers.

This module can be studied as a standalone module, as a core module towards the BSc (Hons) Professional Development in End of Life Care or as an optional module towards some other BSc (Hons) Professional Development pathways - please contact the Professional Development Unit for further information.

Admissions information 

Additional information and documentation required for the application process.

Access to: 

  • application forms 
  • change of name forms
  • pre-course information
  • downloadable guides
  • student card.

Visit our admissions homepage for full details.

Entry requirements

To be considered for a place on this module you must be:

  • a registered health and social care worker working in an area of practice that will allow you to meet the module outcomes
  • in possession of previous study at level 5 (Diploma of Higher Education) or a foundation degree.

Each student will be considered and advised individually (where required) by the programme team and Professional Development Unit. Please contact the PDU or programme lead if you have any queries regarding your situation.

Funding and fees


This module is commissioned by Health Education England and you may be eligible for funding through your employing trust.

To apply please contact your trust’s education coordinator who will guide you through the application process.

If you work in the private, independent and voluntary sector, please contact your employer who will advise you.


If you are self funding, please contact the relevant trust who will be able to confirm the fee for the module. Trust contact details are outlined below in the ‘further information’ section.

Further information

To apply for an HEE funded place on this module, please contact the Professional Development Unit (please ensure you have spoken to your employing Trust's Education Co-ordinator before applying). 

Professional Development Unit

Level 4 Rolle Building, University of Plymouth, Drake Circus, Plymouth, PL4 8AA

Prospective student enquiries: pduadmissions@plymouth.ac.uk

Phone: +44 (0)1752 586951

Current student enquiries: pdu@plymouth.ac.uk

Phone: +44 (0)1752 586958

For further information and to apply for a self-funded place, you can also contact the relevant trust (application forms can be found for the module via the web link below):

Education department

St Luke’s Hospice Plymouth

Email: education@stlukes-hospice.org.uk

Phone: +44 (0)1752 964250

Web: https://www.stlukes-hospice.org.uk/plymouth-university-modules

Module lead

The module lead is Gail Wilson.

Email: gwilson@stlukes-hospice.org.uk