Melanie Hudson Smith

Teaching interests
Research Supervisions:
I am currently supervising two PhD students, one of whom is investigating sustainability in the textile supply chain, whilst the other is investigating Green ICT in HE.

Other Supervision:
I supervise a number of postgraduate projects, along with 3rd year placement students. I am also currently module leader for the final year undergraduate Business Studies dissertation projects.

Teaching:
I teach operations management modules to both undergraduates and postgraduate students, along with supply chain management, basic business and research methods modules to undergraduates.

Management:
I am the Postgraduate Research Student Coordinator for the School of Management.



 

Research interests

Current research is looking at the determinants of patient satisfaction in English GP surgeries and the role of performance measurement in achieving patient satisfaction.

Previous research  has included:

• The development of a tool for introducing strategically derived performance measurement systems in smaller firms;
• Investigations into the issues surrounding the adoption of information systems and ecommerce in small firms;
• Research into the issues associated with implementing quality improvement tools including lean and 6 sigma in smaller firms.

UoP Research group membership

Research degrees awarded to supervised students
Emmanuel Odofin (2009) - MPhil "Implementing Continuous Improvement in Small FIrms" (as DoS)
Ravi Saxena (2010) - MPhil "The Role of RFID in Improving Product Availability in a UK Apparel Retailer" (as DoS)
 

Grants & contracts
KTP projects:
Absolute Software Ltd (Lead Academic) August 2010 (3yr Project) Value: £183,094
Beckton Dickinson (Principle Supervisor) July 2010 (2yr Project) Value: £115,010
Danser SW Ltd (Principal Supervisor) Dec 2009 (2yr Project) Value: £118.974
Beran Instruments (Lead Academic) March 2006 - March 2008; Value £99,044.
Wessex Products Ltd (Support Academic) August 2006 - August 2008; Value £99,044.
Delco Toolmakers Ltd (Lead Academic) May 2005 - August 2005; Value £6,709.


 

Publications
  
Recent Journal Articles:

• Liu, S. Leat, M. and Hudson Smith, M. (2011) "State of the Art Sustainability Analysis Methodologies for Efficient Decision Support in Green Production Operations", International Journal of Sustainable Engineering, iFirst, 15th April 2011.
• Leseure, M and Hudson Smith, M. (2010) "Guest Editorial" Journal of Manufacturing Technology Management, Vol 21; No 4. pp431-432.
• Leseure, M. and Hudson Smith, M. (2010) "Guest Editorial" Journal of Manufacturing Technology Management, Vol 21; No 3. pp317-319.
• Hudson Smith, M. and Smith, D. (2007) "Implementing Strategically Aligned Performance Measurement in Small Firms," Int. Journal of Production Economics, 106, pp 393-408. 
• Hudson, M. Lean, J. and Smart, P.A. (2001) “Improving Control through Effective Performance Measurement in SMEs,” Production Planning & Control, 12/8, pp 804-813.
• Hudson, M. Smart, P.A. and Bourne, M. (2001) “Theory and Practice in SME Performance Measurement Systems,” Int. Journal of Operations & Production Management, 21/ 8, pp 1096-1115.

 Conference Papers:

• Hudson Smith, M. Smith, D and Phippen, A. (2011) "The English Patient Experience: Does Healthcare Quality Matter?" Proceedings of the 18th International EurOMA Conference, Cambridge, UK. ePublication.
• Ashby, A. Leat, M. and Hudson Smith, M. (2011) “Sustainable Supply Chain Management – Towards a Holistic Understanding of the Triple Bottom Line?” EurOMA Conference 2011, Cambridge, UK ePublication.
• Ashby, A. Leat, M. and Hudson Smith, M. (2011) “Definition into Action – Interpreting and Implementing Sustainability in Clothing Supply Chains,” International Conference of Remanufacturing, Glasgow, UK.
• Hudson Smith, M,  Moe, T. and Smith, D. (2006) "Ecommerce - Completing the Supply Chain," Proceedings of the 13th International EurOMA Conference, Glasgow, UK. pp587-590.
• Hudson Smith, M and Smith, D. (2005) "I'm Sorry We Can't Deliver...Fulfilling the E-Business Promise," Proceedings of the 12th International EurOMA Conference, Budapest, Hungary, pp849-853.
• Hudson, M and Smith, D. (2002) “Testing a Continuous Improvement Approach to Integrated Performance Measurement System Development,” Proceedings of the 9th International EurOMA Conference, Copenhagen Business School / Aalborg University, Denmark, pp709-716.
• Hudson, M. and Lean, J. (2001) “Developing a Continuous Strategic Improvement Capability in SMEs,” CD-ROM Proceedings of 16th Int. Conference on Production Research, CSVTS, Prague, Czech Rep.
• Hudson, M. and Smith, D. (2001) “Little and Often Works Best: Developing Integrated Performance Measurement in SMEs,” Proceedings of the 8th Internationsl EurOMA Conference, University of Bath, Bath, UK, pp 1015-1023.
• Hudson, M. Lean, J. Smart, P.A. and Bourne, M. (2000) “A Question of Context: The Barriers to Strategic Performance Measurement Systems Development in SMEs,” CD-ROM Proceedings of the 1st World Conference on Production and Operations Management, University of Seville, Seville, Spain.
• Hudson, M. Bourne, M. Lean, J. and Smart, P.A. (2000) “Only Just Managing – No Time to Measure,” Proceedings of the 2nd International Performance Measurement Conference, Cranfield University, Cranfield, UK, pp 243-250.
• Hudson, M. and Smith, D. (2000) “Running Before Walking: The Difficulties of Developing Strategic Performance Measurement Systems in SMEs," Proceedings of the 7th International EurOMA Conference, Academia Press Scientific Publishers, Gent, Belgium, pp 292-298.
• Hudson, M. Bennett, J. Smart, A. and Bourne, M. (1999) “Performance Measurement for Planning and Control in SMEs,” Proceedings of the Advances in Production Management Systems Conference, Kluwer Academic Publishers, Berlin, Germany, pp 219-225.

 Other Publications:

• Hudson, M. (2000) Continuous Strategic Improvement through Effective Performance Measurement: A Guide for SMEs, University of Plymouth, Plymouth.
• Bennett, J. Polkinghorne, M. Pearce, J. and Hudson, M. (1999) “Technology Transfer for SMEs,” Engineering Management Journal, 9/2, pp75-80.
• Burgess, E. and Hudson, M. (1998) ENGAGE Project (Exploiting New Graduates’ Abilities in Growth Enterprises) Final Report, University of Plymouth, Plymouth, UK.

Other academic activities
Reviewer for the following journals:
International Journal of Operations and Production Management
International Journal of Production Economics
International Journal of Productivity and Performance Management
Production Planning & Control
Management Research News

Reviewer for Int. Performance Measurement Conference.