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External Relations and Communication Services
External Relations and Communication Services - what we do ...
- Public relations
Dealing with journalists' enquiries; communicating the University's good news to the media (and via the website); issues and crisis management; providing media training; internal communications. See Press Office
- Web content
Co-ordinate external website content across the University. See behind the University website
- Enquiries
Promoting the University globally through various communications incorporating the prospectus, course information and open days
- Admissions
Management of the admissions process, including the provision of an effective and customer-focussed service from receipt of application to enrolment
- Business and public sector partnerships
Applying our expertise and resources, and working together to develop mutually beneficial relationships
- Undergraduate recruitment
Devise targeted marketing campaigns to encourage application to the University. Provide appropriate communication materials at each stage of the decision making process
- Postgraduate recruitment
Co-ordinate postgraduate marketing and recruitment activities across the University
- Widening participation
Promote and provide opportunities for participation in HE through a variety of activities for schools, parents and teachers, and community groups
- International recruitment
We investigate and negotiate progression routes to UoP programmes. Manage a network of representatives around the world. Advise and assist faculties in their international student recruitment. Represent the University at recruitment events overseas. Represent the University to UK Embassies, Consulates and High Commissions. Manage the University's participation in EU HE mobility and other Socrates schemes
- School liaison
Recruitment through developing strong ties with school pupils and teachers. See HE advisers
- Publications and corporate branding
Production of corporate publications and guardians of the University brand. See University brand With Plymouth University
- Market research
Ensuring we maintain the high level of services, information provision and positive brand image enjoyed by the University
Contact us
The External Relations and Communication Services Directorate can be reached at
External Relations and Communication Services
Plymouth University
Drake Circus
Plymouth PL4 8AA
United Kingdom
For general enquiries: tel: +44 (0)1752 588000
Press Office: tel: +44 (0)1752 588004
Out of hours you can email us publicrelations@plymouth.ac.uk or if it is an emergency call Security on tel: +44 (0)1752 233210 who will put you in contact with a member of the department.
Plymouth University staff only
Visit our intranet community at: https://intranet.plymouth.ac.uk/extrel/
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